Senior Manager, Special Events & Transit Operations

City and County of San Francisco; San Francisco (CA); On-site; USD 185,000 - 227,000; Full time

Job summary

City and County of San Francisco's SFMTA seeks a Manager IV for Special Events in the Streets Division to lead transportation-related special event strategy, policy, and operations. You will oversee permitting, transit operations coordination, and cross-functional teams to improve customer experience and reduce costs.

The role requires extensive experience in urban transportation program management, strong leadership, and the ability to translate technical input into actionable policy and

Qualifications

• Bachelor’s degree from an accredited college or university.
• Eight years of professional-level urban transportation experience, including three years supervising staff.
• Substitution: additional urban transportation experience may substitute for education on a year-for-year basis.

Responsibilities

• Develops and implements SFMTA’s special events strategy, priorities, policies, and service standards.
• Oversees the special events program from intake to post-event evaluation, including multi-modal review and temporary parking restrictions.
• Serves as liaison between SFMTA and partner City and Regional agencies involved in special event review and operations.
• Leads coordination meetings, event walk-throughs, and internal/external briefings; chairs interdepartmental meetings as needed.
• Reviews and improves permitting practices, fee structures, service levels, and customer experience; proposes regulatory changes to modernize the program.
• Manages and supports staff assigned to the special events permitting and transit operations functions.

Skills

Communication skills

Leadership

Public speaking

Education

Bachelor's degree

Job description

City and County of San Francisco's SFMTA seeks a Manager IV for Special Events in the Streets Division to lead transportation-related special event strategy, policy, and operations. You will oversee permitting, transit operations coordination, and cross-functional teams to improve customer experience and reduce costs.

The role requires extensive experience in urban transportation program management, strong leadership, and the ability to translate technical input into actionable policy and