Senior Manager, Solutions Engineering

Ironclad; San Francisco (CA); On-site; USD 220,000 - 280,000; Full time

Benefits offered by this job

Health coverage

Parental leave

Wellbeing stipends

Mental health support

Commuter benefits

401(k) with employer match

Team events

Job summary

Ironclad is seeking a Senior Manager of Solutions Engineering to lead a high-performing Enterprise Solutions Engineering team and drive successful deal cycles. You will align with Enterprise Sales, Implementation, and Product to translate AI and CLM/ERP concepts into business value for strategic customers.

You will hire, mentor, and scale the team, build repeatable processes, and report on growth metrics while collaborating across departments to deliver a unified customer experience and help

Qualifications

• 2+ years of experience leading an Enterprise solutions engineering team in AI or B2B SaaS environments.
• Strong understanding of AI technology and current software landscape (CLM/CRM/ERP).
• Proven ability to translate technical concepts into business value for enterprise customers.

Responsibilities

• Build, lead, and mentor a high-performing Enterprise solutions engineering team.
• Foster a collaborative, positive, and performance-driven culture.
• Support Enterprise Sales throughout the sales cycle with technical alignment.
• Work with Sales leadership to develop strategies for SE support in deal cycles.
• Establish scalable systems and repeatable processes to grow SE skills and product knowledge.
• Track growth metrics and pursue improvements in performance across the team.
• Collaborate with Product, Engineering, and Customer Success for a unified customer experience.
• Share insights with the Product team to evolve the platform.

Skills

Enterprise solutions engineering

AI technology understanding

B2B SaaS

Team leadership

Communication skills

Job description

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

The Technical PreSales team at Ironclad collaborates closely with prospective customers and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the solution evaluation process. As the Senior Manager of Solutions Engineering, you will play a pivotal role in driving the success of our sales efforts. You will lead a team of highly skilled Solutions Engineers (SEs) and will be responsible for enabling them to support Enterprise Account-sized deal cycles effectively. The ideal candidate will have a deep understanding of AI and SaaS sales cycles as well as Ironclad products and services, extensive experience in solution sales and a proven track record of building and leading successful solutions engineering teams.

What You Will Be Doing:

• Build, lead, and mentor a high-performing Enterprise solutions engineering team.
• Foster a collaborative and innovative team culture which is positive, motivating, and performance-driven.
• Serve as a subject matter expert in supporting the Enterprise Sales team throughout the sales cycle, ensuring technical alignment with customer needs.
• Work closely with Sales leadership to understand business goals and develop a strategy for solutions engineering support in deal cycles.
• Empower your team with scalable systems and repeatable processes to increase SE’s skills, product, industry knowledge, and professional habits.
• Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance.
• Collaborate with cross-functional teams to align SE efforts with overall business objectives and company priorities.
• Foster strong collaboration with other departments, including Product Management, Engineering, and Customer Success, to drive a unified customer experience.
• Bring actionable insights back to Ironclad’s Product Team to help us evolve our platform.
• Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge!

Key Skills:

• Excellent communication and presentation skills.
• Proven track record of successfully supporting deal cycles through to close-won.
• Strong understanding of current AI technology as well as the current CLM, CRM and ERP software landscape.
• Experience hiring, motivating, and developing a team.
• 2+ years of experience leading an Enterprise solutions engineering team, preferable in an AI or B2B SaaS setting.
• Proven ability to work with technical and non-technical teams, and ability to translate technical concepts into business value.
• Strong listening and ability to understand customers’ needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer.

OTE Range: $220,000 - $280,000 (70/30 split) (base + variable)
+equity

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

US Full-Time Employee Benefits at Ironclad:

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through Maven for you and your partner
• Paid time off - take the time you need, when you need it
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through Modern Health, including therapy, coaching, and digital tools
• Pre-tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, recharge, and have fun
• And most importantly: the opportunity to help build the company you want to work at

UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.