Senior Manager, Shelter Veterinary Services

Humane Society Silicon Valley; Milpitas (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Humane Society Silicon Valley seeks a Manager of Veterinary Services to lead a team of RVTs, veterinary assistants, students, and volunteers in a high‑volume shelter and clinic environment. You will drive strategy, productivity, and resource investments to deliver world-class medical care while maintaining animal welfare and staff development.

You will partner with the Medical management team to optimize patient flow, implement scalable care programs, and monitor performance using data-driven

Qualifications

• Experience leading staff and volunteers in an animal shelter or veterinary clinic.
• Strong knowledge of animal welfare operations, programs, and policies.
• Understanding active population management and data-driven capacity planning.
• Flexibility to learn new techniques to meet community needs.
• Excellent fear-free handling skills for fearful/aggressive dogs and cats.
• Outstanding communication and collaboration with stakeholders.

Responsibilities

• Promote a high-quality service environment with accountability, communication, and teamwork.
• Develop staff skill-building and safe working conditions.
• Collaborate with Medical management and cross-functional groups on priorities and workflow.
• Build scalable care programs and manage treatment capacity.
• Respond to post-adoption medical inquiries and escalate clinically when needed.
• Ensure medical software systems are fully utilized to improve efficiency.
• Establish metrics and reports to analyze activities and share critical data.

Skills

Operational excellence

Cross-functional leadership

Animal shelter management

Data-driven decision making

Fear-free handling

Communication skills

Shelter management databases

RVT certification

Education

RVT certification

Tools

Shelter Buddy

Vetter

Job description

Humane Society Silicon Valley seeks a Manager of Veterinary Services to lead a team of RVTs, veterinary assistants, students, and volunteers in a high‑volume shelter and clinic environment. You will drive strategy, productivity, and resource investments to deliver world-class medical care while maintaining animal welfare and staff development.

You will partner with the Medical management team to optimize patient flow, implement scalable care programs, and monitor performance using data-driven