Veterinary Services Manager - Shelter Operations & Care

Humane Society Silicon Valley; Milpitas (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

Humane Society Silicon Valley in Milpitas, CA seeks a Manager of Veterinary Services to lead a team of RVTs, veterinary assistants, students, and volunteers at our state-of-the-art facility. You will drive strategy, optimize operations, and ensure the highest standard of care across shelter and community programs.

The role requires strong leadership, cross-functional collaboration, and a passion for animal welfare.

Qualifications

• Experience leading staff and volunteers in a veterinary setting or animal shelter.
• Strong understanding of animal welfare operations and policies.
• Ability to drive productivity and implement strategic initiatives.
• Demonstrated data-driven decision making and capacity management.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Promote high-quality service, accountability, and teamwork.
• Develop learning culture; support staff development and safety.
• Collaborate with Medical management to drive priorities and workflow.
• Build scalable on-site and off-site surgical programs.
• Manage surgical capacity aligned with shelter needs.
• Maintain efficient high-quality high-volume spay/neuter processes.
• Ensure medical software is fully utilized and drives efficiency.
• Establish metrics and share data for capacity and animal flow.
• Oversee scheduling, timecards, and leave requests.
• Partner with Volunteer Dept to meet recruitment needs and supervise volunteers.

Skills

Staff leadership

Cross-functional collaboration

Data-driven decision making

Fear-free animal handling

Communication skills

MS Office / Excel

Education

RVT certification (preferred)

Tools

Shelter Buddy

Vetter

Job description

Humane Society Silicon Valley in Milpitas, CA seeks a Manager of Veterinary Services to lead a team of RVTs, veterinary assistants, students, and volunteers at our state-of-the-art facility. You will drive strategy, optimize operations, and ensure the highest standard of care across shelter and community programs.

The role requires strong leadership, cross-functional collaboration, and a passion for animal welfare.