Senior Manager, Restaurant Tech Partnerships & Growth

Global Payments; Atlanta (GA); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Competitive salary

Global career opportunities

Learning and development

Inclusive team environment

Community involvement

Employee wellbeing program

Global recognition

Job summary

Global Payments seeks a Senior Manager, Strategic Partnerships & Business Development to lead the Enterprise Restaurant Genius POS partner ecosystem, driving growth and strategic collaborations across product, engineering, and sales. You will build executive relationships, shape joint plans, and ensure successful partner launch and ongoing adoption.

The role requires 5+ years in partnerships and business development, strong cross-functional coordination, and proven ability to deliver measurable

Qualifications

• Bachelor's degree required.
• 5+ years of experience in strategic partnerships, partner management, business development, channel programs, account management, or customer success.
• Experience managing technology partnerships, ISVs, SaaS platforms, integrations, or partner ecosystems.
• Experience managing business relationships throughout the partner lifecycle, including onboarding, enablement, integration coordination, go-to-market planning, and ongoing partner management.
• Strong project and program management skills with the ability to manage multiple partner initiatives simultaneously.
• Proven ability to collaborate effectively across Product, Technical Integrations, Sales, Marketing, Customer Success, Support, and Operations.
• Strong communication and relationship management skills with the ability to manage partner expectations, timelines, and competing business priorities.
• Highly organized with exceptional attention to detail, operational execution, and process improvement.
• Experience developing partner enablement programs and joint go-to-market initiatives.
• Experience supporting reseller, referral, dealer, channel, marketplace, or strategic partner programs.
• Familiarity with CRM, PRM, and project management platforms.
• Bonus: SMB technology partner ecosystems experience; restaurant/hospitality/retail/ POS/payments SaaS partnerships.

Responsibilities

• Own and grow the Enterprise Restaurant partner ecosystem, identifying strategic opportunities that strengthen the Genius POS platform and accelerate business growth.
• Build executive relationships with leading technology partners, developing joint business plans, success metrics, and long-term strategies that deliver measurable value.
• Evaluate and prioritize partnership and integration opportunities, creating business cases and recommendations that influence product strategy, customer outcomes, and commercial success.
• Lead strategic partners from agreement through launch and ongoing growth, ensuring strong alignment, seamless execution, and successful adoption across the Genius ecosystem.
• Drive cross-functional collaboration across product, engineering, technical integrations, sales, marketing, and operations, removing barriers and ensuring successful partner delivery.
• Establish scalable governance and performance frameworks, leveraging insights, business reviews, and operational best practices to improve partner performance and ecosystem health.
• Lead joint go-to-market initiatives that drive pipeline, revenue, and customer value, partnering with sales and commercial teams to maximize growth opportunities and market impact.

Skills

Strategic partnerships

Partner management

Business development

Channel programs

Cross-functional collaboration

Project management

Relationship management

CRM experience

PRM experience

Education

Bachelor's degree

Tools

CRM

PRM

Project management platforms

Job description

Global Payments seeks a Senior Manager, Strategic Partnerships & Business Development to lead the Enterprise Restaurant Genius POS partner ecosystem, driving growth and strategic collaborations across product, engineering, and sales. You will build executive relationships, shape joint plans, and ensure successful partner launch and ongoing adoption.

The role requires 5+ years in partnerships and business development, strong cross-functional coordination, and proven ability to deliver measurable