Senior Manager, Product Design

Jobtailor; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Jobtailor in New York seeks a Lead Partner Experiences in the Global Payment Network to shape product strategy, influence outcomes, and mentor a high‑performing design team culture.

You will apply interaction, visual, and service design expertise to co-create innovative solutions, develop artifacts like journey maps and prototypes, and drive alignment across product, technology, and business partners using human‑centered methods.

Qualifications

• At least 6 years of experience in a Product Design role.
• At least 6 years of experience in design and prototyping tools such as Figma.
• Strong portfolio demonstrating leadership, process, results, and impact.
• Preferred: At least 8 years of experience in a Product Design role.
• Preferred: At least 8 years of experience in design and prototyping tools such as Figma.
• Preferred: Experience working with and contributing to an established design system.
• Preferred: Experience collaborating with product, tech, and business leaders.
• Preferred: Experience leading design projects or teams.
• Preferred: Experience working in heavily regulated, data-heavy problem spaces.
• Capital One will not sponsor a new applicant for employment authorization for this position

Responsibilities

• Demonstrates expertise in Product Design, including interaction, visual, and service design, while effectively leading and mentoring design teams.
• Proficient in utilizing design and prototyping tools like Figma to create high-quality artifacts and drive product strategy.
• Lead, mentor, and consult with designers to mature the design discipline and build team culture.
• Shape product direction and outcomes using content design, user insights, and business understanding.
• Drive alignment across product, technology, and business partners.
• Advocate for human-centered methodologies using data, research insights, and design expertise.
• Manage and shape the design portfolio based on products, processes, customers, competitors, and market trends.
• Own problem-solving approaches and balance competing priorities.
• Engage cross-organizational expertise to advance workstream projects.
• Present work across organizational levels and job functions to influence stakeholders and achieve results.
• Oversee end-to-end creative production, including motion, 3D, and digital content ecosystems.
• Build scalable systems delivering consistent, high-quality creative results

Skills

Product Design Leadership

Figma Proficiency

Design System Contribution

Human-Centered Methodologies

Cross-Organizational Collaboration

Mentoring

Influencing Stakeholders

Strategic Thinking

Problem-Solving

Tools

Figma

Design Systems

Prototyping Tools

Creative Production Tools

Job description

• Lead Partner Experiences in the Global Payment Network
• Combine product design craft expertise, influence, and strategic thinking with customer and business understanding
• Co-create innovative solutions to complex problems
• Drive product strategy and contribute to a high-performing design team culture
• Apply interaction, visual, and service design expertise
• Help oversee and optimize appropriate tools, platforms, frameworks, and design systems
• Develop artifacts including vision stories, journey maps, blueprints, high-fidelity designs, and prototypes
• Lead, mentor, and consult with designers to mature the design discipline and build team culture
• Shape product direction and outcomes using content design expertise, user insights, and business understanding
• Drive alignment across product, technology, and business partners
• Advocate for human-centered methodologies using data, research insights, and design expertise
• Manage and shape the design portfolio based on products, processes, customers, competitors, and market trends
• Own problem-solving approaches and balance competing priorities
• Engage cross-organizational expertise to advance workstream projects
• Present work across organizational levels and job functions to influence stakeholders and achieve results
• Oversee end-to-end creative production, including motion, 3D, and digital content ecosystems
• Build scalable systems delivering consistent, high-quality creative results

Requirements

• At least 6 years of experience in a Product Design role
• At least 6 years of experience in design and prototyping tools such as Figma
• Strong portfolio demonstrating leadership, process, results, and impact
• Preferred: At least 8 years of experience in a Product Design role
• Preferred: At least 8 years of experience in design and prototyping tools such as Figma
• Preferred: Experience working with and contributing to an established design system
• Preferred: Experience collaborating with product, tech, and business leaders
• Preferred: Experience leading design projects or teams
• Preferred: Experience working in heavily regulated, data-heavy problem spaces
• Capital One will not sponsor a new applicant for employment authorization for this position

Core Competencies

Demonstrates expertise in Product Design, including interaction, visual, and service design, while effectively leading and mentoring design teams. Proficient in utilizing design and prototyping tools like Figma to create high-quality artifacts and drive product strategy.

Highest-signal resume keywords

• Product Design Leadership
• Figma Proficiency
• Design System Contribution
• Human-Centered Methodologies
• Cross-Organizational Collaboration

Hard Skills

• Product Design
• Interaction Design
• Visual Design
• Service Design
• Prototyping
• Design Strategy
• User Insights
• Content Design
• Creative Production
• Design Portfolio Management

Soft Skills

• Mentoring
• Influencing Stakeholders
• Problem-Solving
• Team Culture Building
• Strategic Thinking

Industry Keywords

• Human-Centered Design
• Data-Heavy Problem Spaces
• Market Trends
• Customer Understanding
• Business Understanding

Tools & Technologies

• Figma
• Design Systems
• Prototyping Tools
• Creative Production Tools
• Digital Content Ecosystems