Senior Manager, PMO (P&C Insurance)

Ladders; United States; Remote; USD 140,000 - 175,000; Full time

Benefits offered by this job

Employee ownership program

Professional development opportunities

Work-from-home reimbursement

Emergency financial assistance program

Medical, dental, vision insurance

Life/AD&D insurance

Employee Assistance Program

Health Savings Account with company |n

Short-term disability

Voluntary supplemental benefits

Employee discounts

401(k) with company match

Wealth financial wellness

Job summary

Ladders is seeking a Senior Manager, PMO (P&C Insurance) to guide complex cross-functional projects spanning insurance operations, technology, and underwriting workflows. This remote role partners with business leaders, IT, underwriting, and support teams to launch programs, integrate platforms, and drive process improvements for efficient policy administration and strong controls.

The role requires 8+ years in underwriting/operations and 5+ years in project management, with a Bachelor's

Qualifications

• Bachelor's degree required.
• 8+ years in commercial lines underwriting or operations.
• 5+ years of project management experience.
• Experience configuring insurance policy administration systems.
• MS Office proficiency, especially Excel.
• Familiarity with Visio or Figma for workflow mapping.
• Strong team management skills.
• Expertise in information systems design and troubleshooting.

Responsibilities

• Lead new insurance program concepts from inception to completion.
• Manage cross-business unit project collaboration.
• Work with IT and stakeholders to define system and workflow requirements.
• Design and maintain information systems ensuring compliance and security.
• Troubleshoot system issues and oversee upgrades.
• Conduct audits to identify vulnerabilities and enhance security.
• Collaborate with underwriters to maintain rate and policy issuance systems.
• Facilitate integration of acquired programs into the company's platform.
• Provide project management updates and tracking.
• Manage onshore and offshore support resources for pre- and post-bind activities.

Skills

Project management

Team leadership

Cross-functional collaboration

Information systems design

Troubleshooting

Stakeholder communication

Education

Bachelor's degree

Tools

Excel

Visio

Figma

Job description

For our client, we are seeking a Senior Manager, PMO (P&C Insurance) to join the team of a leader in the Finance & Insurance space. This role will guide complex, cross-functional projects across insurance operations, technology, and underwriting workflows. The Senior Manager will own the coordination of new program launches, platform integrations, and process improvements that support efficient policy administration and strong operational controls. This is a highly collaborative role working closely with business leaders, IT, underwriting, and support teams to keep initiatives moving from concept through completion. Location: Remote. Compensation: $140,365 – $175,456 annually.

Responsibilities

• Lead new insurance program concepts from inception to completion
• Manage cross-business unit project collaboration
• Work with IT and stakeholders to define system and workflow requirements
• Design and maintain information systems ensuring compliance and security
• Troubleshoot system issues and oversee upgrades
• Conduct audits to identify vulnerabilities and enhance security
• Collaborate with underwriters to maintain rate and policy issuance systems
• Facilitate integration of acquired programs into the company's platform
• Provide project management updates and tracking
• Manage onshore and offshore support resources for pre- and post-bind activities

Qualifications

• Bachelor's degree required
• 8+ years in commercial lines underwriting or operations
• 5+ years of project management experience
• Proficient in configuring insurance policy administration systems
• Experience with MS Office, especially Excel
• Familiarity with workflow mapping tools like Visio or Figma
• Strong team management skills
• Expertise in information systems design and troubleshooting

Benefits

• Employee ownership program
• Professional development opportunities
• Work-from-home reimbursement
• Emergency financial assistance program
• Comprehensive medical, dental, and vision insurance
• Life/AD&D insurance
• Confidential Employee Assistance Program
• Health Savings Account with company contribution
• Short-term disability
• Voluntary supplemental benefits
• Employee discounts
• 401(k) plan with company match
• Wealth financial wellness program
• Various time off programs
• 11 company-paid holidays

Our client is an equal opportunity employer.