Senior Manager - Performance Analytics & AI Insights

InterContinental 62s Group plc; Atlanta (GA); On-site; USD 104,000 - 110,000; Full time

Benefits offered by this job

Bonus eligibility

Health insurance

401(k)

Paid time off

Job summary

InterContinental 62s Group plc is seeking a Manager of Performance Analytics & Insights to partner with Operations leaders across the Americas portfolio. The role leads analyses, develops scalable reporting, and translates data into practical recommendations to improve business performance.

The position focuses on identifying trends, driving continuous improvement through analytics, automation, and AI capabilities, while ensuring timely, accurate analytics aligned with strategic priorities.

Qualifications

• Bachelor’s degree in analytics, business, statistics, information systems, CS, or related field.
• 5+ years of experience in analytics, business intelligence, or data analysis.
• Advanced Python skills.
• Experience with Python reviewing, troubleshooting, and maintaining code and processes.
• Advanced experience with Tableau, Tableau Prep, GCP, and Excel.
• Strong problem-solving and communication skills.
• Experience translating business questions into analytical solutions.
• Experience managing multiple priorities in a fast-paced environment.
• Preferred: experience supporting Operations/hospitality, AI-enabled analytics, predictive/diagnostic analytics, mentoring, and dashboard design knowledge.

Responsibilities

• Lead complex analyses to identify business trends, performance drivers, and operational opportunities.
• Translate data into actionable insights and recommendations for Operations leadership.
• Partner with stakeholders to define analytical approaches and deliver meaningful solutions.
• Present findings and recommendations to leaders and non-technical audiences.
• Design, develop, and maintain scalable dashboards, reporting, and analytical tools.
• Ensure reporting accuracy, consistency, and data quality across operational metrics.
• Troubleshoot reporting issues, data discrepancies, and query performance.
• Identify opportunities to simplify reporting, automate recurring processes, and improve data accessibility.
• Build strong relationships with Operations, Commercial, and cross-functional partners.
• Provide analytical support for strategic initiatives, operational reviews, and executive reporting.
• Prioritize multiple projects while balancing ongoing operational support and longer-term analytical work.
• Help stakeholders interpret data and make informed business decisions.
• Identify opportunities to leverage AI, automation, and advanced analytics to improve reporting efficiency and decision making.
• Explore emerging analytical tools and techniques to enhance insight generation and reduce manual effort.
• Partner with technical teams to implement scalable analytical solutions.
• Promote best practices for analytics, data governance, and self-service reporting across the organization.
• Coach and mentor analysts, providing guidance on analytical methods, problem solving, and stakeholder engagement.
• Review work products to ensure quality, accuracy, and business relevance.
• Foster a collaborative, continuous improvement mindset within the Analytics team.

Skills

Python

Data analysis

Critical thinking

Communication

Problem solving

Education

Bachelor's degree in Analytics, Business, Statistics, Information Systems, CS, or related field

Tools

Tableau

Tableau Prep

Google Cloud Platform (GCP)

Microsoft Excel

Job description

InterContinental 62s Group plc is seeking a Manager of Performance Analytics & Insights to partner with Operations leaders across the Americas portfolio. The role leads analyses, develops scalable reporting, and translates data into practical recommendations to improve business performance.

The position focuses on identifying trends, driving continuous improvement through analytics, automation, and AI capabilities, while ensuring timely, accurate analytics aligned with strategic priorities.