Senior Manager, People Operations & Growth

Extend; United States; On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Stock options

Flexible PTO

401(k) with guidance

Medical, dental & vision benefits

Job summary

Extend is seeking a Senior Manager or Director, People to partner with the VP of People in scaling our rapidly growing organization. You will lead company-wide People programs, mentor a growing team, and serve as trusted advisor to leaders while balancing employee advocacy with business needs.

In this role you will blend strategy and execution, refining manager enablement, improving core people processes, and driving initiatives that boost engagement, learning and retention across the company.

Qualifications

• 7+ years of progressive experience in people-focused roles at high-growth technology companies.
• Strong HR Operations, HR Business Partner, or related experience with demonstrated success working with, coaching, and influencing executives and senior leaders.
• Experience leading company-wide talent initiatives including performance management, compensation, organizational design, and leadership development.
• Excellent communication (written and verbal) and influencing skills.
• Exceptional business judgment and ability to balance employee advocacy with business needs.
• Strong project management skills and ability to manage multiple priorities simultaneously.
• Comfortable navigating ambiguity and building programs from the ground up.
• A collaborative, low-ego approach and willingness to roll up your sleeves. Resilience, flexibility and the ability to work quickly and effectively cross-functionally.
• Proficient in using HRIS systems for identifying process improvements and efficiencies, data management, analytics and automation opportunities.

Responsibilities

• Partner with executive leaders on organizational design, workforce and succession planning, and organizational effectiveness.
• Own systems and processes with a data-driven lens. Evaluate and optimize people processes, including finding opportunities to leverage AI and automation.
• Lead the development and execution of Extend's internal communication calendar and strategies related to key People programs, ensuring team members across all levels are informed, engaged and aligned with changes to policies, procedures, upcoming news and key initiatives. In partnership with leadership, create and manage content for internal channels to ensure clear, engaging and consistent messaging and companywide alignment.
• Lead company-wide performance management, talent reviews, compensation planning, and career development programs.
• Coach managers through employee relations, performance conversations, organizational change, and leadership challenges.
• Drive strategic People initiatives that improve engagement, learning and development, retention, and manager effectiveness (including Mento and LinkedIn Learning, among others).
• Develop scalable manager enablement programs, tools, and resources.
• Analyze People metrics and trends to identify opportunities and recommend solutions.
• Lead cross-functional initiatives that improve how we work as a company, including on- and off-sites.
• Maintain and audit People records and required compliance documentation.
• Mentor members of the People Team and help establish best practices as the organization grows.
• Jump in wherever needed. We're a small, collaborative team that values ownership over titles.

Skills

HR Operations

Executive coaching

Performance management

Organizational design

Leadership development

Communication

Project management

Cross-functional collaboration

HRIS analytics

Job description

Extend is seeking a Senior Manager or Director, People to partner with the VP of People in scaling our rapidly growing organization. You will lead company-wide People programs, mentor a growing team, and serve as trusted advisor to leaders while balancing employee advocacy with business needs.

In this role you will blend strategy and execution, refining manager enablement, improving core people processes, and driving initiatives that boost engagement, learning and retention across the company.