Senior Manager, People Operations

Join the FOLX Team!; United States; Remote; USD 120,000 - 130,000; Full time

Benefits offered by this job

Remote work

Job summary

FOLX Health, a leading LGBTQIA+ health and wellness platform, seeks a Senior Manager, People Operations to shape the employee experience and oversee HR systems in a fast-growing environment.

You will design onboarding journeys, manage offboarding, payroll coordination, and benefits questions, while safeguarding data integrity and building cross-functional partnerships with Finance and Legal. A passion for community service and a proactive, detail-focused mindset are essential.

Qualifications

• 7-10 years of experience in a human resources role (internship experience considered).
• A genuine passion for serving the LGBTQ+ community.
• A self-starter mindset—you spot what needs doing and take initiative without waiting to be asked.
• Comfort moving between big-picture, creative thinking and meticulous, detail-oriented execution.
• Tech savvy, with the ability to quickly learn new software (G-Suite, HRIS, ATS) and solid Excel skills.
• Experience supporting an employee population, ideally in a fast-growing environment.

Responsibilities

• Own onboarding and offboarding administration: paperwork, secure storage, I-9 completion, background checks, and accurate system entry.
• Review payroll for hourly employees and manage off-cycle and supplemental payment requests.
• Partner with benefits providers to answer staff questions on healthcare and other benefits.
• Safeguard data integrity and accuracy across projects, and manage time and priorities independently.
• Build strong partnerships with Finance and Legal on People Operations processes.
• Take on other responsibilities as the team and organization grow.

Skills

HR experience

Self-starter mindset

Big-picture to detail-oriented

Tech savvy

Tools

G-Suite

HRIS

ATS

Excel

Job description

FOLX Health is the leading health and wellness platform for the LGBTQIA+ community, providing end-to-end care across the full spectrum of community needs. We’re building joyful, affirming healthcare on people’s own terms, and serving as the north star for innovation across the broader ecosystem.

As our Senior Manager, People Operations , you’ll be a driving force on the People & Culture team—part architect of an exceptional employee experience, part steward of the systems that keep a fast-growing organization running. This role is ideal for someone early or mid-career who’s ready to take real ownership: you’re a self-starter who gets energized by building and protecting culture, and equally happy rolling up your sleeves for the detail-oriented work that makes HR operations hum. If you light up at both “how do we make onboarding unforgettable?” and “let’s make sure every I-9 is airtight,” we want to meet you.

Our Culture:

• Reliability — We show up for our members and each other in service of our mission
• Transparency — We build trust by openly sharing our goals and progress
• Access — We invest in our team with the tools and training to reach individual goals
• Agency — We trust our team to get the job done

What You’ll Do

Build and protect culture

• Help design and run the moments that define the employee experience—onboarding, milestones, recognition, and the everyday rituals that make FOLX a place people are proud to work
• Bring fresh, creative ideas to how we attract, engage, and retain talent, and turn the best ones into real programs
• Act as a trusted, approachable point of contact for staff—answering questions, troubleshooting, and resolving issues with care, escalating when appropriate

Run operations with precision

• Own the administrative execution of onboarding and offboarding: paperwork, secure storage, I-9 completion, background checks, and accurate system entry
• Review payroll for hourly employees and manage off-cycle and supplemental payment requests
• Partner with our benefits providers to answer staff questions on healthcare and other benefits
• Safeguard data integrity and accuracy across your projects, managing your time and priorities independently
• Build strong partnerships with key stakeholders—including Finance and Legal—on processes that touch People Operations
• Take on other responsibilities as the team and organization grow

What You’ll Bring

• 7-10 years of experience in a human resources role (internship experience considered)
• A genuine passion for serving the LGBTQ+ community
• A self-starter mindset—you spot what needs doing and take initiative without waiting to be asked
• Comfort moving between big-picture, creative thinking and meticulous, detail-oriented execution
• Tech savvy, with the ability to quickly learn new software (G-Suite, HRIS, ATS) and solid Excel skills
• Experience supporting an employee population, ideally in a fast-growing environment

Salary range: $120,000–$130,000

We are proud to be an equal opportunity employer, and do not discriminate on the basis of race, color, ethnicity, national origin, religious affiliation, sex, gender identity, sexual orientation, disability, or any other legally protected status. Here, diversity and inclusion means accepting that everyone’s perspective can teach you something. We’re eager to learn.

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