Senior Manager, Patient & Site Engagement Communications

Medidata Solutions; New York (NY); Hybrid; USD 135,000 - 180,000; Full time

Benefits offered by this job

Hybrid work policy

401(k) matching

Medical, dental, life and disability保险

Job summary

Medidata, headquartered in New York, is seeking a Sr. Manager, Engagement and Communications to lead CSR and patient/site engagement initiatives and strengthen internal engagement.

Reporting to the VP, Research Site Engagement, the role blends communication frameworks, public policy, and social impact strategy to synthesize insights into impactful narratives for stakeholders. The ideal leader will align internal teams with external partnerships, foster an inclusive culture, and drive measurable

Qualifications

• Bachelor's degree in humanities, social sciences, communications, public policy, or related field.
• 10+ years in corporate social responsibility, patient advocacy, communications, or related fields.
• Exceptional written and verbal communication skills with experience in thought leadership, storytelling, and stakeholder communications.
• Demonstrated ability to build relationships across diverse communities, advocacy groups, and corporate stakeholders.
• Strong background in clinical trials software and life sciences.
• Experience measuring and reporting on social impact initiatives with clear, data-driven insights.
• Passion for healthcare, patient, site, and employee engagement, and advancing equity in clinical research.
• Foster a collaborative and high-performing culture by engaging with cross-functional teams and external partners.
• Familiarity with AI tools and project management platforms such as Wrike.

Responsibilities

• Develop messaging, reports, and thought leadership content highlighting social impact and patient engagement.
• Drive internal and external communications to align messaging and foster a culture of patient-centric and site-centric social impact.
• Design strategies to raise awareness and engagement with OSIE mission and vision with internal and external stakeholders.
• Partner with internal teams to strengthen the company's reputation as a leader in ethical research and employee engagement.
• Develop and execute the Communication and Engagement Strategy and centralized calendar/dashboard.
• Build relationships with sites, patients, advocacy groups, policymakers, and internal stakeholders to inform initiatives and drive measurable impact for employees and the community.
• Define KPIs for campaigns and use OSIE scorecards to quantify messaging impact and ROI.

Skills

Communication skills

Stakeholder communications

Strategic communications

Cross-functional collaboration

Public policy understanding

Education

Bachelor's degree

Master's degree preferred

Tools

Wrike

NotebookLM

Job description

Medidata, headquartered in New York, is seeking a Sr. Manager, Engagement and Communications to lead CSR and patient/site engagement initiatives and strengthen internal engagement.

Reporting to the VP, Research Site Engagement, the role blends communication frameworks, public policy, and social impact strategy to synthesize insights into impactful narratives for stakeholders. The ideal leader will align internal teams with external partnerships, foster an inclusive culture, and drive measurable