Senior Manager Partner Management & Activation

SupportFinity™; New York (NY); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Upskilling resources

Diversity and inclusion initiatives

Job summary

SupportFinity™ is seeking a Senior Manager in Partner Management & Activation to oversee contractual fulfillment for key partners. This role involves managing budget, building relationships, and executing activations that align with partner KPIs, contributing significantly to our strategic goals.

Ideal candidates should have at least 5 years in strategic consulting or account management, especially within the sports or entertainment sectors. Strong communication and project management skills are essential, as is the ability to work effectively on event nights and weekends.

Qualifications

• 5+ years of experience in strategic consulting or account management.
• Knowledge of the national sports and entertainment marketplace.
• Proven ability to manage relationships with internal and external stakeholders.

Responsibilities

• Lead execution of contractual assets for mid-level partners.
• Build relationships with internal stakeholders.
• Manage day-to-day responsibilities including budgets and status reports.
• Lead event day activations to meet partner standards.
• Identify upsell opportunities across the year.

Skills

Strategic consulting

Account management

Project management

Event management

Relationship building

Education

Business Management Education or equivalent

Job description

Madison Square Garden Sports Corp. (MSG Sports) is a leading professional sports company, with a collection of assets that includes the New York Knicks (NBA) and the New York Rangers (NHL), as well as two development league teams – the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL). MSG Sports also operates a professional sports team performance center – the MSG Training Center in Greenburgh, NY. More information is available at www.msgsports.com.

Who are we hiring?

The Senior Manager Partner Management & Activation is responsible for managing all contractual fulfillment for select partners including hospitality assets, signage assets, events, social and digital content, and 360‑degree campaigns and activations to optimize against the partner’s KPIs. Responsibilities will also include budget maintenance, internal and external relationship building, and strategic asset planning. The Senior Manager will be involved with a variety of accounts which have different levels of responsibility. On all accounts – large and smaller – in the portfolio, the expectation is that the individual will provide material support across the department in delivering against the partnership.

What will you do?

• Lead delivery and execution of contractual assets for their specific mid‑level partner roster while simultaneously exploring new opportunities to maximize impact against partner objectives. Assist directors & senior directors on larger, multi‑property accounts.
• Build relationships with internal stakeholders to drive client initiatives.
• Manage day‑to‑day responsibilities for their partner roster including status reports, weekly planning calls, budgets, Salesforce, among others.
• Lead event day activations across the partner landscape ensuring execution is meeting partner and MSG standards (includes game nights, concerts, and other events as necessary).
• Lead end‑of‑season recap execution, performance evaluation and support in strategy planning.
• Identify upsell opportunities throughout the year and obtain cross‑departmental approvals to build and present in a timely manner.
• Assist Pod Sales team in creating category lanes for new business, and assist in providing ongoing feedback to sales team to build thoughtful, integrated partnership proposals with assets that can be delivered within the MSG portfolio.
• Become an expert in specific industry categories specific to the designated pod; have a pulse on what is happening in the overall category landscape.

What do you need to succeed?

• Business Management Education or an equivalent combination of education and experience is preferred.
• Minimum 5+ years of strategic consulting or account management experience; particularly in sports or entertainment sector.
• Knowledge of the national sports and entertainment marketplace.
• Experience in account management and relationship building, both internal and external.
• Experience developing new concepts leading to incremental revenue.
• Experience in project management from a leadership role in both conceptualizing plan and execution.
• Experience with event management and creating solutions to meet partner hospitality needs.
• Experience evaluating third‑party measurement data and making recommendations based on performance.

Special Requirements

• Required to work event nights based on business and/or partner needs.
• Ability to work on weekends.

Pay Range

$120,000—$120,000 USD

Benefits & Development

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

Equal Employment Opportunity Statement

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.