Manager, HR Business Partner

MSG Entertainment Holdings, LLC; Las Vegas (NV); On-site; USD 83,000 - 125,000; Full time

Job summary

MSG Entertainment is seeking a Manager, HR Business Partner to drive operational excellence by aligning HR strategies with business objectives for Sphere Venue Operations and other units. You will partner with leaders to deliver scalable HR solutions that enhance performance and the employee experience.

You will lead initiatives across performance management, employee relations, compliance, and workforce analytics, while collaborating with COEs to simplify processes and ensure consistent,

Qualifications

• 5+ years of experience in Human Resources management or related field.
• Ability to partner with leaders to navigate complex employee matters.
• Knowledge of performance management, employee relations, talent development, compensation, compliance, and change management.
• Experience with labor relations and union contracts.
• Strong confidentiality and stakeholder management.
• Strategic thinker with hands-on execution.
• Excellent communication and organizational skills.
• Knowledge of employment laws.
• Proactive, adaptable and resilient.

Responsibilities

• Serve as trusted strategic HR partner to leaders.
• Drive proactive HR guidance aligned with business objectives.
• Lead performance management consistency.
• Counsel on employee relations issues and lifecycle moments.
• Guide grievance and labor relations processes.
• Ensure data accuracy and HR process adherence.
• Collaborate with COEs to embed improvements.
• Support compensation, benefits, talent acquisition, communications, and learning.
• Leverage HR analytics to inform decisions.
• Maintain knowledge of employment laws and policies.
• Drive onboarding, engagement and retention.
• Provide exceptional guest/staff experiences on site.

Skills

HR strategy

Performance mgmt

Employee relations

Compliance

Workforce analytics

Labor relations

Data accuracy

Change management

Communication

Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.

Who are we hiring?

The Manager, HR Business Partner (HRBP) will play an essential role in driving operational excellence by aligning HR strategies with business objectives for Sphere Venue Operations and other business units. The Manager partners closely with business leaders to deliver scalable and creative HR solutions that augment efficiency, support employee performance and enhance the overall employee experience. This role will report to the Director HRBP and will lead business partners to drive key initiatives across performance management, employee relations, compliance, and workforce analytics, while collaborating with HR Centers of Excellence (COE) to streamline processes and ensure consistent, high‑impact support throughout the employee lifecycle.

What will you do?

• Serve as a trusted strategic partner to leaders and employees by providing proactive human resources guidance that drives business objectives, strengthens organizational effectiveness, and fosters a high performing and inclusive culture.
• Practice proactive and progressive human resource management while prioritizing time sensitive business needs and executing accordingly.
• Partner with leaders to implement consistent performance management practices that align with company values, clarify expectations, and strengthen organizational accountability.
• Provide knowledgeable, interactive and prompt counsel on complex employee relations issues, conflict resolution, organizational design/structure and critical employee lifecycle moments to support a productive and sustainable high‑performing workplace culture.
• Partner with leadership and business support teams to administer grievance and labor relations processes, providing guidance on contract interpretation, issue resolution, and compliance with collective bargaining agreements.
• Ensure accuracy and integrity of employee data by driving consistent follow-through, process adherence, and productivity through HR administrative support.
• Collaborate with HR Centers of Excellence (COE) to embed innovation, efficiency, and simplification into core HR processes, proactively identifying and implementing improvements that elevate the employee experience.
• Partner with COEs in compensation, benefits, employee relations and services, talent acquisition, communications, and learning & development to deliver seamless support across all phases of the employee lifecycle for designated business divisions.
• Leverage and activate HR data and analytics to uncover insights, inform decisions, and support ongoing business performance and workforce planning.
• Develop and maintain in-depth knowledge of employment laws and internal policies, ensuring compliance and consistency across supported business areas.
• Optimize efficiencies and streamlined efforts to drive and implement change and support a strong infrastructure.
• Drive employee engagement, onboarding, and retention strategies to enhance the employee experience and support organizational success.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on site.

What do you need to succeed?

• 5+ years of experience in Human Resources management or related field of work
• Demonstrated resilience and adaptability in fast-paced, high‑pressure environment, effectively partnering with leaders to navigate complex employee matters and evolving business priorities.
• Knowledge of HR disciplines including performance management, employee relations, talent development, compensation, compliance, and change management.
• Demonstrated labor relations experience, including interpreting and administering collective bargaining agreements, managing union relationships, participating in contract negotiations, handling grievances, and ensuring compliance with applicable labor laws
• Capable of influencing at all levels, building trust with stakeholders and maintaining confidentiality.
• Adept at relationship‑building, collaboration, and conflict resolution.
• Strategic thinker with a proven ability and interest for hands‑on execution
• Approachable and thoughtful collaborator with the ability to inspire employees at all levels into action; empathetic and a strong sense of self‑awareness
• Comfortable working autonomously and able to demonstrate proactivity in identifying and addressing potential challenges and implementing timely and effective remedial action
• Proven ability to multi‑task and prioritize in a fast paced, dynamic environment
• Demonstrates integrity, tact, diplomacy and a commitment to company values and mission in addition to key HR guiding principles.
• Strong verbal, non‑verbal and written communication skills. Effective active listening skills.
• Excellent organizational skills and attention to detail.
• Strong experience in developing and executing effective change management strategy.
• Thorough knowledge of employment‑related state and federal laws and regulations.
• Proficient with Microsoft Office Suite or related software.

Special Requirements

• Flexible availability to accommodate business needs (may include nights, weekends, and holidays)
• Occasional travel to venues and various office locations as needed.

Pay Range

$83,000—$125,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including consideringrequests for reasonable accommodations as required.