Outcome - Product Lead - Senior Manager (Transform & Scale)

EY; Charleston (WV); Hybrid; USD 180,000 - 420,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k)

Paid time off

Flexible vacation policy

Job summary

EY is seeking an Outcome/Product Lead to own ventures from discovery through adoption, aligning users, practitioners, designers, engineers, and specialists to deliver meaningful business value. The role sits at the intersection of innovation, product management, and transformation, focusing on outcomes over outputs and turning ambiguity into lasting impact.

Based in the United States with up to 50% travel, you will guide ventures from discovery through scale, collaborating across diverse teams

Qualifications

• Bachelor’s Degree in a relevant field of study.
• 9-12+ years of relevant experience.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• Travel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
• Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and escal… decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product judgment

Ambiguity to priorities

Data integration

Clear communication

AI-enabled products

Education

Bachelor’s Degree in a relevant field

Job description

EY is seeking an Outcome/Product Lead to own ventures from discovery through adoption, aligning users, practitioners, designers, engineers, and specialists to deliver meaningful business value. The role sits at the intersection of innovation, product management, and transformation, focusing on outcomes over outputs and turning ambiguity into lasting impact.

Based in the United States with up to 50% travel, you will guide ventures from discovery through scale, collaborating across diverse teams