Senior Manager, Operations Improvement — Process Transformation Lead

Walmart; Chino (CA); On-site; USD 139,000 - 209,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off (PTO)

Job summary

Walmart in Chino, CA is seeking a Senior Manager I, Operations Improvement for a facility to lead cross-site improvement programs and translate strategy into scalable, high-impact plans. You will drive end-to-end projects, guide associates, and partner with stakeholders to boost efficiency and reduce costs.

You’ll manage scope, timelines, and governance while fostering content governance and continuous improvement across platforms. Competitive pay and generous benefits await.

Qualifications

• Bachelor’s degree in Business or related field with 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.
• Experience leading cross-functional teams and managing multiple projects.
• Strong program/project management expertise with scope, milestones, risks, and reporting.

Responsibilities

• Drive the execution of multiple business plans and projects by identifying customer and operational needs, setting priorities, removing barriers, and measuring progress against performance standards.
• Lead and develop associates by hiring/selecting, training, mentoring, assigning work, setting expectations, providing feedback, and recognizing performance to build a strong, team‑based environment.
• Evaluate the effectiveness of plans, programs, and initiatives by partnering with stakeholders, gathering input, and applying improvements to increase efficiency and cost‑effectiveness.
• Manage multiple projects by defining scope, deliverables, milestones, timelines, and governance; tracking changes; managing risks/issues; monitoring budgets; and providing routine status reporting and presentations.
• Lead content management initiatives by prioritizing requests, building and maintaining tools/templates/resources, guiding platform best practices, and ensuring content quality and governance alignment.
• Improve processes and drive behavior change by analyzing performance baselines, simplifying workflows, developing sustainable solutions, aligning cross‑functional partners, and managing post‑implementation improvements tied to metrics.

Skills

Program management

Change management

Content governance

People leadership

Communication

Education

Bachelor's degree in Business or related field

Job description

Walmart in Chino, CA is seeking a Senior Manager I, Operations Improvement for a facility to lead cross-site improvement programs and translate strategy into scalable, high-impact plans. You will drive end-to-end projects, guide associates, and partner with stakeholders to boost efficiency and reduce costs.

You’ll manage scope, timelines, and governance while fostering content governance and continuous improvement across platforms. Competitive pay and generous benefits await.