Senior Manager, Operations and Implementation - Hourly Hiring Systems Transformation

Walmart; Bentonville (AR); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Health, vision, and dental benefits

401(k) and company stock purchase

Paid time off and family leave options

Live Better U education benefit

Job summary

Walmart is seeking a Senior Manager, Hourly Hiring Systems Transformation to lead complex, technology-enabled hiring initiatives across Walmart’s hourly workforce. This role translates business needs into actionable requirements and guides cross-functional teams from discovery through adoption.

The position emphasizes high-volume store-oriented hiring, field engagement, automation, and data-driven outcomes.

Qualifications

• Bachelor's degree+ 4 years retail/operations experience or 6 years in related area.
• 1 year supervisory experience.
• Experience leading technology-enabled hiring transformations is a plus.

Responsibilities

• Lead technology transformations from discovery through implementation and optimization.
• Define future-state workflows and success measures for hourly hiring.
• Partner with Product, Engineering, Design, Data, Legal, and business teams.
• Lead testing, readiness, launch, adoption, and continuous improvement.
• Establish field engagement with hiring users for validation and testing.
• Apply automation, AI, and emerging tech to hiring processes.
• Communicate decisions and risks to senior leaders.

Skills

High-volume/hourly hiring

Cross-functional leadership

Stores/Facilities hiring experience

Translate business needs into teq reqs

Education

Bachelor's degree in Business, Technology, or related field

Tools

Microsoft Office

Salesforce

Job description

Position Summary...

The Senior Manager, Hourly Hiring Systems Transformation leads complex, technology-enabled transformation initiatives across Walmart’s talent ecosystem. This role takes business problems from discovery through solution design, implementation, adoption, and value realization. You will simplify processes, define future-state experiences, translate business needs into actionable requirements, and lead cross-functional teams through delivery.

Success requires strong judgment, comfort with ambiguity, and the ability to connect business needs, user experience, technology, data, and operations to create scalable solutions and measurable outcomes.

Experience with hiring processes in high-volume / hourly operating environments will be especially valuable.

About the team...

Our team transforms the technology experiences that support how people discover opportunities, apply, are assessed, hired, onboarded, and move within Walmart. Our portfolio includes career sites, applicant tracking systems, assessment experiences, internal mobility, business-facing hiring tools, scheduling, onboarding, and the integrations that connect them. We are building a more connected talent technology ecosystem that can scale across Walmart’s businesses, markets, and workforce.

What you'll do...

• Lead technology transformations from discovery through implementation and optimization.
• Evaluate user experiences, processes, systems, data, and operational needs, including field-level hiring workflows and operational variations.
• Define future-state workflows, experiences, requirements, and success measures.
• Partner with Product, Engineering, Design, Data, Legal, and business teams through delivery.
• Lead testing, readiness, launch, adoption, and continuous improvement.
• Establish ongoing engagement with field hiring users through process validation, usability feedback, and hands-on testing.
• Identify opportunities to apply automation, AI, and emerging technology.
• Use data and user insights to improve experiences and business outcomes.
• Communicate decisions, risks, and recommendations to senior leaders.

What you'll bring...

• Deep experience in high-volume/hourly hiring, with strong end-to-end process knowledge.
• Preference for individuals experienced in managing hiring for stores, clubs, or supply chain facilities.
• Strong understanding of the talent technology landscape, leading industry platforms, and best-in-class practices.
• Proven ability to lead complex transformations from discovery and current-state assessment through design, implementation, launch, and adoption.
• Strong digital execution experience, including translating business needs into requirements and partnering with Product, Engineering, and Design through delivery.
• Ability to connect process, technology, data, and user needs into scalable solutions.
• Strong cross-functional leadership, executive communication, and comfort operating in ambiguity.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 4 years’ experience in retail, production, operations management, or related area OR 6 years’ experience in retail, production, operations management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Intermediate functionality of Microsoft Office and Salesforce., Managing projects or client relationships in retail, healthcare, or related area., Master’s Degree in business or related fieldMasters: Business Administration

Primary Location...

806 Excellence Dr, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.