Senior Manager, Operations

Ghirardelli Chocolate; San Leandro (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

A leading company in the chocolate industry is seeking a Senior Operations Manager to oversee production resources and ensure safety, quality, and efficient operations. This leadership role involves developing teams, driving a culture of continuous improvement, and collaborating across departments to enhance operational performance. Ideal candidates will bring a strong background in managing manufacturing processes along with exceptional leadership skills.

Benefits

Competitive salary

Career development opportunities

Health and wellness programs

Qualifications

• Experience in operational management, ideally in manufacturing environments.
• Strong understanding of safety regulations and quality programs.
• Proven ability to lead and develop teams.

Responsibilities

• Ensure production resources meet safety, quality, cost, and delivery expectations.
• Drive continuous improvement culture through TPM and WCOM philosophies.
• Manage budgets and material flow in the production department.

Skills

Leadership

Continuous Improvement

Safety Management

Quality Assurance

Teamwork

Education

Bachelor's degree in Engineering or related field

Job description

Description

The Senior Operations Manager will ensure that production resources meet the safety, quality, cost, and delivery expectations over a three-shift operation. This position is additionally responsible for developing their team, setting direction, and enabling their team to drive results. The Senior Operations Manager will be a leader in implementing and influencing a continuous improvement culture across the Operations department based on the WCOM (World Class Operations Management) and TPM (Total Productive Maintenance) philosophy, implementing a culture of continuous improvement to increases operational efficiencies and productivity through a TPM Pillar approach and launching cross functional teams to eliminate losses.

Qualifications

• Foster a safe working environment promoting safety related processes and procedures - Work towards 0 accidents
• Shows strong leadership in promoting safety processes and procedures
• Enforce and coach on all internal and external safety regulations.
• Be familiar with State and Federal Safety Requirements.
• Responsible to maintain and improve existing HACCP and other quality programs.
• Ensure quality deviations are reviewed and corrective actions to avoid reoccurrence are identified.
• Ensure that sanitation and housekeeping of assigned areas meet Ghirardelli standards as well as regulatory requirements.
• Hold employees accountable for the quality of product.
• Manage labor and material variances and develop action plans to reduce costs.
• Drive improvements to line efficiencies through the development and execution of improvement plans and corrective actions for deviations from standard.
• Participate in long-term capital planning.
• Control production department budgets in respective areas of responsibility.
• Responsible for material flow and material usage in the assigned area.
• Effectively communicate across the organization, including Production, Warehouse, Planning, Human Resources and other departments
• Fosters and promotes a culture of teamwork between all plant departments
• Motivate plant employees by recognizing positive achievements with regard to safe practices, work quality, attitude, attendance, follow-through and organization.
• Leadership, coaching and development of direct report salaried production supervisors.
• Work closely together with Human Resources department to guarantee that all labor issues are addressed in a timely manner and according to the union contract.
• Participate and drive resolution with grievance meetings, contract negotiations, mediation and arbitration as needed.
• Drive continuous improvement projects in area, working closely with Industrial Performance, QA, Scheduling, Maintenance, R&D and Engineering
• Support Engineering Department when new processes and machinery are designed, built, installed and trained for. Meet with Engineering on all new design reviews for installations and upgrades
• Lead the implementation of TPM philosophy within their area to prioritize projects to improve the factory efficiency and losses
• Hire, develop and manage performance of team. Create an inclusive environment that embraces our values and purpose.
• Provide direct support to other areas of Supply chain, such as Co-Pack, Supply Planning, etc.
• Utilizes expertise in the organization to drive key initiatives
• May perform other duties as assigned.
• Complete special projects and other duties as assigned or as necessary.