Senior Manager, Operational Excellence & Digital Transformation

Moderna; Norwood (MA); Hybrid; USD 131,000 - 209,000; Full time

Benefits offered by this job

Healthcare benefits

Well-being resources

Family planning benefits

Generous paid time off

Bonus and equity eligibility

Job summary

Moderna seeks a Senior Manager, Operational Excellence to lead cross‑functional improvement efforts across CMC, translating complex problems into practical, measurable gains. You’ll partner with leaders across boundaries to root cause issues, design scalable solutions, and realize value through structured problem solving and digital tools.

In this role you’ll set approaches for multiple portfolios, coach teams, and drive adoption of standard work.

Qualifications

• Bachelor’s degree in business, operations, engineering, science, or equivalent.
• Minimum 6 years of experience driving process improvement and change adoption.
• Knowledge of continuous improvement and performance management.
• Ability to navigate ambiguity and drive sustained value.
• Strong communication and cross‑functional collaboration skills.
• Full professional proficiency in English, both written and spoken.

Responsibilities

• Lead cross-functional improvement initiatives with measurable outcomes.
• Define problems, test hypotheses, identify root causes, and translate insights into action.
• Set improvement approaches for multiple complex portfolios.
• Facilitate cross-functional teams to align and move from analysis to action.
• Design future states and integrate standard work, ownership, and change adoption across processes.
• Coach teams in problem framing, root‑cause analysis, and benefit assumptions.
• Resolve cross‑process constraints and intervene when local optimization would hurt the system.
• Drive benefit realization and sustain results across portfolios.
• Clarify ownership, decision rights, approvals, and escalation across processes.
• Share and scale effective improvement approaches across teams.
• Adopt digital tools and emerging technologies, including AI, to improve work.

Skills

Structured problem solving

Change management

Cross-functional collaboration

English proficiency

Analytical thinking

Education

Bachelor's degree in business/engineering/science

Tools

Lean Six Sigma

AI / emerging technologies

Automation / low-code/no-code

Job description

Moderna seeks a Senior Manager, Operational Excellence to lead cross‑functional improvement efforts across CMC, translating complex problems into practical, measurable gains. You’ll partner with leaders across boundaries to root cause issues, design scalable solutions, and realize value through structured problem solving and digital tools.

In this role you’ll set approaches for multiple portfolios, coach teams, and drive adoption of standard work.