Senior Manager of Social Enterprises

Project-Home; Philadelphia (Philadelphia County); Híbrido; USD 71.000 - 73.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

Employer 401(k)

Parental leave

Flexible Spending Accounts

PTO & sabbatical

Wellness programs

Professional development

Descripción de la vacante

Project HOME seeks a Senior Manager of Social Enterprises to lead a portfolio of mission‑driven businesses that create employment and skill‑building opportunities for residents and alumni. You will manage budgets, P&Ls, and growth strategies across HOME Spun Boutique, HOMEBooks, HOMEMade Gifts, and the Restroom Attendant Program, while developing teams and expanding community impact.

You will drive brand growth, oversee Shopify/e‑commerce, deepen partnerships, and ensure financial stability, all

Formación

• Bachelor’s degree in business, management, or a related field.
• 3+ years of supervisory experience.
• 3+ years of managing a for-profit unit, social enterprise, or comparable operation.
• Experience managing budgets, P&Ls, revenue goals, or other financial performance measures.
• Experience juggling multiple business functions and priorities.
• Strong leadership with a balance of people development and accountability.
• Proficiency with Microsoft Excel and related tools.

Responsabilidades

• Provide strategic and operational leadership for the social enterprises (HOME Spun Boutique, HOMEBooks, HOMEMade Gifts, Restroom Attendant Program).
• Own budgets, P&Ls, revenue goals, and financial performance across the portfolio.
• Develop marketing strategies and oversee e-commerce and retail operations (Shopify, online marketplace).
• Lead and develop managers, coordinators, and staff supporting the portfolio.
• Collaborate across departments to grow sales, partnerships, and employment opportunities.

Conocimientos

Leadership

Strategy

Finance

People mgmt

Social enterprise

Educación

Bachelor's degree in business/related field

Herramientas

Shopify

Excel

MS Office

Descripción del empleo

At Project HOME, every role contributes to our mission of empowering individuals to achieve stability, wellness, and self-determination. As the Senior Manager of Social Enterprises, you'll lead a portfolio of mission-driven businesses that create meaningful employment and skill-building opportunities for Project HOME residents and alumni.

This is a unique opportunity to combine business leadership with social impact. You'll have significant autonomy and ownership for the financial and operational performance of Project HOME's social enterprises, building on an established business model while identifying new opportunities for growth, profitability, and impact.

Just as importantly, you'll lead teams in an environment where business success and employee development go hand in hand. If you're an entrepreneurial, people-centered leader who can manage the bottom line, develop people, and find creative ways to grow a business, we'd love to hear from you.

• Location: 1515 Fairmount Avenue, Philadelphia, PA 19130
• Schedule: Monday-Friday | 8 hours per day with flexible start and end times | 1 remote day per week | Some evening and weekend availability based on business and event needs; schedule may be flexed accordingly
• Compensation: $71,000-$73,000 annually, based on experience

What You'll Do

Lead & Grow Our Social Enterprises

• Provide strategic and operational leadership for HOME Spun Boutique, HOMEBooks, HOMEMade Gifts, and the Restroom Attendant Program.
• Build upon an established social enterprise model while identifying opportunities to increase sales, profitability, efficiency, and community impact.
• Develop and execute strategies that strengthen operations, customer experience, product offerings, and overall business performance.
• Balance business productivity with Project HOME's supportive employment mission, creating meaningful opportunities for residents and alumni to gain experience, build skills, and advance their employment goals.

Own Financial & Business Performance

• Take ownership of budgets, P&Ls, revenue goals, and financial performance across the social enterprise portfolio.
• Monitor and analyze sales, inventory, expenses, cost of goods, profitability, and other key business metrics.
• Maintain effective financial and inventory controls and reconcile business activity with Finance.
• Use financial and operational data to solve problems, identify opportunities, and make informed business decisions.
• Maintain financial stability while developing strategies for sustainable growth.

Grow Our Brand & Customer Reach

• Develop creative marketing and business development strategies that increase awareness, sales, partnerships, and in-kind donations.
• Oversee e-commerce and retail operations, including Shopify and online marketplace activity.
• Support product development, merchandising, inventory management, quality assurance, and vendor relationships.
• Help expand products and revenue opportunities across HOMEMade Gifts and other enterprises.
• Represent Project HOME's Social Enterprises at events and cultivate relationships with customers, donors, retail partners, vendors, and community organizations.

Lead & Develop People

• Lead and develop managers, coordinators, and staff supporting Project HOME's social enterprises and a broader workforce across the portfolio.
• Create a supportive, person-centered environment that balances accountability and business expectations with employee development.
• Support individuals who may experience barriers to employment, including behavioral health, substance use, recovery, unemployment, or other challenges.
• Coach employees toward employment and skill-development goals while maintaining strong standards for customer service and business performance.
• Identify training and development opportunities that strengthen individual, team, and organizational performance.

Manage a Dynamic Operation

• Oversee multiple businesses, priorities, projects, and operational needs simultaneously.
• Collaborate across Project HOME departments to expand sales, programming, partnerships, and employment opportunities.
• Build and maintain relationships with community organizations, vendors, donors, institutional customers, and other external partners.
• Remain responsive and adaptable in a fast-moving environment with competing priorities and changing business needs.

What You'll Need

• Bachelor's degree or an equivalent combination of education and experience; a background in business, finance, management, or a related field is strongly relevant.
• At least three (3) years of supervisory experience, including responsibility for achieving operational or financial goals.
• At least three (3) years of experience managing a for-profit business unit, social enterprise, program, or comparable operation.
• Demonstrated experience managing budgets, P&Ls, revenue goals, or other financial performance measures.
• Experience managing multiple business functions, programs, or operational areas simultaneously.
• Strong people leadership and the ability to balance employee development with accountability and business performance.
• Strong computer and database skills, including proficiency with Microsoft Office and Excel.
• Exceptional organizational skills and the ability to manage competing priorities in a fast-paced environment.
• Excellent written, verbal, interpersonal, and customer-service skills.
• Experience or demonstrated understanding of working with individuals who may benefit from additional employment and skill-development support.
• Valid Pennsylvania driver's license.

What You May Bring

• Experience combining business management with a human services, workforce development, or social enterprise mission.
• Experience managing financially accountable businesses or programs serving diverse populations.
• Experience managing online retail or marketplace operations.
• Experience with Shopify, Indaba, or similar e-commerce and inventory management systems.
• Experience developing marketing strategies, partnerships, digital content, or campaigns that increase sales and brand awareness.
• Program design, measurement, or evaluation experience.
• Experience working in a nonprofit, social service, community-focused, or other mission-driven environment.
• An entrepreneurial and resourceful approach with a track record of turning ideas into action.

What We Offer

Project HOME is committed to supporting the well-being of our employees through a comprehensive benefits package.

Eligible employees enjoy:

• Competitive compensation
• Medical, dental, and vision insurance with low employee costs
• Company-paid life and disability insurance
• Paid parental leave
• Flexible Spending Accounts
• 401(k) with employer matching
• Generous Paid Time Off, including paid sabbatical leave
• Employee wellness programs
• Professional development and career growth opportunities

Who We Are

Project HOME is a nationally recognized nonprofit dedicated to ending homelessness and poverty through integrated housing, healthcare, education, employment, and supportive services.

Equal Opportunity Employer

Project HOME is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. Employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Project HOME conducts background checks, reference checks, and drug screenings on all final candidates as a condition of employment.