Resident Associate

Project-Home; Philadelphia (Philadelphia County); In loco; USD 21.000 - 29.000; Part-time

Descrizione del lavoro

Project HOME, a nationally recognized nonprofit in Philadelphia, seeks a Social Enterprise Resident Associate to support HOMEmade Goods. This part-time role will manage inventory, assist with candle production, and engage the community while delivering friendly customer service and sales support.

You'll work at Christopher J. Seward Residence with flexible start times, delivering a hands-on learning experience in a mission-driven environment.

Competenze

• High School Diploma or GED required.
• Current or former Project HOME resident.
• Experience with cash handling, retail, customer service, or inventory management preferred.

Mansioni

• Maintain inventory and organize merchandise for sale.
• Label, package, and prepare HOMEmade Goods products.
• Monitor inventory levels and assist with stock management.
• Help ensure products are accurately recorded and organized.
• Collaborate with team on candle production activities.
• Prepare products for shipment and customer pickup.
• Process and fulfill online orders accurately and efficiently.
• Support packaging and quality control efforts.
• Assist with candle-making workshops and community events.
• Represent Project HOME and HOMEmade Goods at off-site events as needed.
• Help create a welcoming and engaging customer experience.
• Share information about Project HOME's mission and social enterprise initiatives.
• Process customer purchases using a Square reader and other point-of-sale systems.
• Assist customers with questions and product selections.
• Accurately handle cash and payment transactions.
• Support sales and retail operations as needed.
• Maintain accurate records related to inventory and sales.
• Assist with data entry and administrative projects.
• Support operational tasks assigned by program leadership.
• Perform other duties as needed to support the success of the enterprise.

Conoscenze

Customer service

Inventory management

Cash handling

Retail operations

Microsoft Office

Formazione

High School Diploma or GED

Strumenti

Square POS

Descrizione del lavoro

At Project HOME, every role contributes to our mission of empowering individuals to achieve stability, wellness, and self-determination. As a Social Enterprise Resident Associate, you'll play a key role in supporting HOMEmade Goods, Project HOME's social enterprise initiative that provides workforce development opportunities while generating revenue to support our mission.

This position combines inventory management, retail operations, customer service, production support, and community engagement. You'll work alongside Project HOME staff and community members while developing transferable workplace skills in a supportive and mission-driven environment.

If you're organized, dependable, and interested in gaining valuable professional experience while supporting Project HOME's mission, we'd love to hear from you.

• Location: Christopher J. Seward Residence - 1515 Fairmount Ave.19130
• Schedule: Part-Time | Flexible schedule, 16 hours per week (start time of 9:00AM or 10:00AM)
• Compensation: $18.15/hr
• Eligibility: Current or Former Project HOME Resident

What You'll Do

Support HOMEmade Goods Operations

• Maintain inventory and organize merchandise for sale.
• Label, package, and prepare HOMEmade Goods products.
• Monitor inventory levels and assist with stock management.
• Help ensure products are accurately recorded and organized.

Assist with Production & Order Fulfillment

• Collaborate with team members on candle production activities.
• Prepare products for shipment and customer pickup.
• Process and fulfill online orders accurately and efficiently.
• Support packaging and quality control efforts.

Facilitate Community Engagement

• Assist with candle-making workshops and community events.
• Represent Project HOME and HOMEmade Goods at off-site events as needed.
• Help create a welcoming and engaging customer experience.
• Share information about Project HOME's mission and social enterprise initiatives.

Retail & Customer Service Support

• Process customer purchases using a Square reader and other point-of-sale systems.
• Assist customers with questions and product selections.
• Accurately handle cash and payment transactions.
• Support sales and retail operations as needed.

Administrative Support

• Maintain accurate records related to inventory and sales.
• Assist with data entry and administrative projects.
• Support operational tasks assigned by program leadership.
• Perform other duties as needed to support the success of the enterprise.

What You'll Need

Education

• High School Diploma or GED required.

Experience

• Must be a current or former Project HOME resident.
• Knowledge of behavioral health, homelessness, or recovery services.
• Experience with cash handling, retail, customer service, or inventory management preferred.

Knowledge, Skills & Abilities

• Proficiency with Microsoft Office applications.
• Strong organizational skills and attention to detail.
• Strong problem-solving abilities.
• Ability to work independently and as part of a team.
• Excellent customer service and communication skills.
• Ability to represent Project HOME professionally within the community.

What You May Bring

While not required, the following qualifications may help you succeed in this role:

• Experience working in retail, customer service, or inventory management.
• Experience processing online orders and shipping products.
• Experience facilitating workshops, training sessions, or group activities.
• Experience with point-of-sale systems such as Square.
• Interest in entrepreneurship, social enterprise, or small business operations.
• Strong interpersonal and relationship-building skills.
• Passion for Project HOME's mission and community impact.

What You'll Gain

Participants in this role will have opportunities to develop skills in:

• Inventory management
• Retail operations
• Workshop facilitation
• Sales and cash handling
• Teamwork and professional communication
• Workforce readiness and professional development

Who We Are

Project HOME is a nationally recognized nonprofit organization dedicated to ending homelessness and poverty in Philadelphia. Through integrated housing, healthcare, education, employment, and supportive services, we empower individuals to break the cycle of homelessness and achieve lasting stability.

HOMEmade Goods is one of Project HOME's social enterprises, creating meaningful employment opportunities while supporting our broader mission of housing stability, recovery, and economic empowerment.

We believe every person deserves dignity, opportunity, and the support needed to achieve their fullest potential.

Equal Opportunity Employer

Project HOME is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. Employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, genetic information, or any other characteristic protected by law.

Project HOME reserves the right to revise or modify job responsibilities as needed. This job description is not intended to be an exhaustive list of duties and does not constitute a contract of employment.