Senior Manager of Operations

Mjhnyc; New York (NY); Vor Ort; USD 70.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health coverage

Paid time off

Retirement benefits

Zusammenfassung

The Museum of Jewish Heritage is seeking a Senior Manager of Operations to oversee day-to-day facilities, safety, and event support. You will manage maintenance, space scheduling, vendor relationships, and AV systems, ensuring spaces are clean, functional, and welcoming for programs, rentals, and performances.

Reporting to the Chief Operating Officer, this full-time role requires strong leadership, collaboration across departments, and the ability to work evenings and weekends as needed.

Qualifikationen

• Bachelor’s degree or equivalent professional experience in operations/museum administration.
• Minimum 5-7 years in operations/facilities management in a museum or similar setting.
• Demonstrated supervisory and team leadership experience.
• Strong knowledge of building systems and vendor management.
• Experience supporting events, public programs, or performance spaces.

Aufgaben

• Oversee daily maintenance and operations including supplies and cleaning.
• Coordinate contractors, vendors, and service providers.
• Schedule maintenance teams and ensure spaces meet cleanliness standards.
• Oversee AV, lighting, sound systems for programs and events.
• Recommend operational improvements and capital upgrades.
• Support exhibitions, rentals, and events with staffing and logistics.
• Maintain Building Calendar and cross-department planning.
• Manage relationships with vendors and tenants.
• Supervise Operations staff and contracted teams.
• Oversee inventory and maintenance of equipment.
• Develop and enforce facility policies and procedures.
• Coordinate preventive maintenance with engineers and security.
• Ensure OSHA compliance.
• Perform other duties to support operations.

Kenntnisse

Operations management

Museum administration

Vendor management

Event support

Facilities leadership

Ausbildung

Bachelor’s degree or equivalent in operations/museum field

Tools

AV/Lighting/Sound systems

MS Office Suite (Outlook/Word/Excel/Teams)

Jobbeschreibung

The Senior Manager of Operations is responsible for the day-to-day maintenance, functionality, and appearance of the Museum, ensuring that the building’s physical environment and operational functions provide a safe and welcoming experience. The role oversees cleaning, space scheduling, supply management, compliance, audio-visual systems, and vendor relationships. Working collaboratively across departments, the Senior Manager of Operations supports the physical and logistical preparations of events, programs, rentals, and administration. This position works closely with Security and Engineering teams and manages one direct report as well as contracted maintenance teams.

Responsibilities:

• Oversee the Museum’s daily maintenance and its operational systems, including supplies, cleaning, mail service, and carting.
• Coordinate contractors, vendors, and service providers to maintain building needs and operational systems.
• Schedule and facilitate the maintenance teams, garbage removal, and related services to ensure Museum spaces consistently meet cleanliness and presentation standards.
• Oversee the upkeep and inventory of audio-visual, lighting, sound, and theatrical systems; coordinate technical support for Museum programs, performances, rentals, and special events.
• Recommend and implement operational improvements, equipment upgrades, and capital replacement projects.
• Manage operational support for exhibitions, public programs, performances, special events, and facility rentals, including staffing, logistics, deliveries, room setups, breakdowns, equipment deployment, and post-event restoration.
• Maintain the Museum Building Calendar and lead cross-departmental planning and communication to coordinate event requirements and space utilization.
• Manage relationships with external vendors, contractors, café tenants, and building support partners.
• Supervise and schedule Operations staff and contracted support teams.
• Oversee inventory, storage, maintenance, tracking, and replacement planning for operational and event-related equipment.
• Develop, implement, and enforce policies and procedures related to facility operations, building use, and operational efficiency.
• In tandem with the Museum’s engineers and security team, manage preventive maintenance schedules, repairs, service requests, inspections, and operational records.
• Ensure compliance with OSHA and other applicable regulations
• Perform other duties as required to support Museum operations and institutional goals.

Qualifications

• Bachelor’s degree or equivalent professional experience in operations management, museum administration, or a related field.
• Minimum of 5-7 years of progressively responsible operations or facilities management experience in a museum, cultural institution, performance venue, public facility, or similar organization.
• Demonstrated supervisory and team leadership experience.
• Strong knowledge of building systems, facilities operations, maintenance practices, and vendor management.
• Experience supporting events, public programs, or performance spaces.
• Working knowledge of audio-visual, theatrical, lighting, and sound systems.
• Strong organizational, project management, communication, and problem-solving skills.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Ability to work evenings, weekends, and holidays as operational needs require.
• Ability to lift and move equipment weighing up to 50 pounds.
• Reports to:Chief Operating Officer
• Status: Full-Time, 40 hours a week including some evening and weekend hours
• Location: Onsite
• Salary: $70,000-$85,000 plus a comprehensive benefits package including health coverage, paid time off, and retirement benefits

The Museum of Jewish Heritage is an equal-opportunity employer. As a cultural institution that teachesabout the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism,and inclusion in its hiring practices.Information about the Museum’s work and values can be found here .