Senior Manager of Commercial Analytics

WHOOP; Boston (MA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible vacation

18 weeks parental leave

Stock options

WHOOP membership for you

Health benefits

Wellness stipend

Sleep bonus program

Boston office rooftop views

Job summary

WHOOP is seeking a Senior Manager of Commercial Analytics in Boston to lead analytics for Digital Commerce, Apparel & Accessories, and Wholesale. You will mentor a team of analysts, drive high‑impact modeling and forecasting, and partner with Finance to align channel plans with company goals.

You will build frameworks for evaluating economics across channels, translate complex data into actionable recommendations, and advance measurement standards across the commercial organization.

Qualifications

• 7+ years in analytics, data science, or related fields with commercial impact.
• Experience in omni-channel businesses and shared metrics across teams is a plus.
• Strong business sense and ability to translate data into strategy.

Responsibilities

• Oversee reporting to understand commercial performance across channels and geographies.
• Lead a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale.
• Own bookings model, forecasting, and reconcile with finance planning.
• Establish frameworks for evaluating channel and customer economics.
• Partner with cross‑functional teams to improve data and measurement for decisions.

Skills

Leadership

Strategic thinking

Cross-functional collaboration

Business acumen

Stakeholder management

Education

Bachelor’s or advanced degree in Business/Economics/Math/Statistics/Data Science

Tools

SQL

Python

R

Job description

• WHOOP is hiring a Senior Manager, Commercial Analytics to support our commercial business across sales channels
• In this role, you will oversee reporting to understand commercial performance, evaluate growth opportunities, and make informed investment decisions
• You will lead a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale while remaining hands‑on with the highest‑impact analytical work
• You will partner closely within the broader analytics team and across the organization to translate complex data into clear business decisions and establish consistent measurement across the commercial organization
• Lead and develop a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale, setting clear priorities and ensuring analytical work translates into meaningful commercial impact
• Own the commercial bookings model and short‑term, bottoms‑up forecasting, explaining performance across channels, geographies, products, and partners and partnering with Finance to reconcile channel‑level forecasts with company planning
• Establish consistent frameworks for evaluating channel and customer economics to enable informed comparisons and investment decisions across the commercial organization
• Build scenario‑planning and measurement frameworks that quantify tradeoffs across volume, cost, retention, pricing, mix and margin
• Run point on critical commercial decisions and operating rhythms, diagnose the drivers of bookings and member economics, and translate findings into clear recommendations for senior stakeholders
• Partner cross‑functionally to improve the data, measurement, and analytical capabilities that support commercial decision‑making

Benefits

• Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop‑free, when you need it most.
• Focus on Family: We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
• Get Invested: In addition to a competitive base salary and 401k, you’re eligible to receive stock options to share in the future of WHOOP.
• WHOOP +1: Everyone on the team gets a complimentary WHOOP membership—plus another membership to share with a loved one.
• Health Matters: Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more.
• Find Your Fit: Full‑time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services.
• It Pays to Sleep: Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus.
• Location, Location, Location: You can’t beat the views from the rooftop of One Kenmore Square. Feel inspired daily as you work, enjoy free snacks and coffee, and collaborate in the heart of Boston.

7+ years of experience in analytics, data science, strategic finance, commercial strategy, or a related discipline, with demonstrated experience using customer and unit economics to inform business decisionsExperience working in omni-channel businesses and establishing shared metrics or analytical standards across teams is a plusStrong SQL skills and experience working with modern data infrastructure, paired with proficiency in Python, R, or comparable analytical tools for modeling and advanced analysisBachelor’s or advanced degree in Business, Economics, Math, Statistics, Data Science, or a related fieldExperience partnering with senior commercial, sales, marketing, or finance stakeholders to frame ambiguous business questions, evaluate tradeoffs, and translate analysis into clear recommendations and actionsStrong business acumen and understanding of analytical measurement, including the ability to evaluate modeling approaches and their limitations and effectively partner with Data Science and other technical teamsExperience building or owning commercial measurement frameworks such as LTV, CAC, payback, contribution margin, forecasting, scenario planning, or incrementality, ideally within a subscription, recurring‑revenue, or multi‑channel businessDemonstrated people leadership experience, with a track record of developing talent, setting priorities, and maintaining high standards for analytical quality and business impactStrong commitment to embracing and leveraging AI tools in day‑to‑day tasks, ensuring AI‑assisted work aligns with the same high‑quality standards as personal contributionsThis role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office