Senior Manager, Membership and Marketing

Effie Worldwide, Inc.; Schaumburg (IL); Hybrid; USD 85,000 - 95,000; Full time

Job summary

Effie Worldwide, Inc. seeks a Senior Manager for Membership and Marketing to lead integrated marketing efforts for the American Academy of Hospice and Palliative Medicine. This hybrid role requires strategic marketing and membership management skills, alongside strong leadership and communication abilities for a diverse and inclusive environment.

Benefits

Generous paid time off (20+ days)

12 paid holidays

Medical, vision and dental options

Financial wellness benefits

Professional development assistance

Qualifications

• 7-10 years of experience in membership and marketing.
• 5-7 years of supervisory experience.
• Strong collaborator with internal and external stakeholders.

Responsibilities

• Oversee membership operations including recruitment and retention.
• Create and execute an integrated marketing plan.
• Develop and support a cohesive membership team.

Skills

Communication

Collaboration

Leadership

Marketing

Data Analysis

Education

Bachelor’s degree in business or related field

Master’s Degree

CAE credential

Tools

Personify

Acumen

Higher Logic

Job description

Association Management Center (AMC) is a trusted partner to more than 28 leading associations and professional societies. Our talented team of more than 150 professionals provides the day-to-day operational management our clients need to achieve their business goals. We are proud to support our clients in the impactful work they do and to create a workplace in which all are welcomed and celebrated for their diverse skills, experiences, and backgrounds. At AMC, you’ll join a dynamic team of collaborative, innovative, and supportive professionals and can "Achieve What You Believe."

About the Role

The Senior Manager, Membership and Marketing leads integrated marketing efforts for our client, American Academy of Hospice and Palliative Medicine, (AAHPM), to increase revenue, enhance member value and actualize AAHPM’s mission and vision. This role is also responsible for leading AAHPM membership programs including membership research, recruitment, engagement and retention efforts.

Responsibilities:

Membership and Marketing

• Oversee membership operations, including member research, recruitment, retention and data reporting.
• Supervise Academy publications, including PC FACS, AAHPM Quarterly and SmartBriefs .
• Forecast, implement, monitor and evaluate the budget areas for membership, marketing, publications, and other areas as assigned.
• Create a collaborative approach to new product and program development, market research, pricing, placement and sponsorship.
• Execute association-wide, integrated marketing plan.
• Oversee all Academy communications efforts with both internal and external audiences, including messaging, advertising, reputation management, social media, Academy and public-facing websites, digital and video projects, development efforts, direct mail and publications.
• Collaborate with senior staff on various strategic initiatives.
• Communicate directly, clearly and tactfully with co-workers; seek clarity and ask questions to solve problems. Exhibit diplomacy when dealing with sensitive or confrontational situations.

Governance

• Serve as staff team liaison for Membership & Communities Strategic Coordinating Committees (SCC), Councils, Committees and assigned task forces. Ensure progress on AAHPM Strategic Plan and annual Operating Plan.
• Execute special projects and other general responsibilities as directed by the chief executive officer.
• Communicate essential information to stakeholders including employees, shared services, councils, committees, task forces and Board of Directors, as appropriate.

Managerial Responsibilities

• Develop and support an integrated marketing and membership team.
• Promote a cohesive, efficient, and mission-driven atmosphere among staff. Foster positive relations and communication between staff and volunteer leadership.
• Recruit, select and direct staff.
• Facilitate a culture that fosters engaged and high performing direct reports to support the achievement of the goals of AMC and AAHPM.
• Engage in continuous conversations that support high performance and development and growth of direct reports through investing in direct reports in a consistent, productive, and on-going manner.

Requirements:

• Bachelor’s degree in business, integrated marketing, or a related field. Master’s Degree a plus.
• CAE credential preferred
• 7-10 years of experience developing and implementing membership, marketing, and communications activities
• 5-7 years of supervisory experience leading a team. Strong collaborator with internal and external stakeholders
• Experience working in a non-profit, health care, medical education or medical specialty association
• Excellent written and verbal communication skills
• Solid computer skills, familiarity with database management systems and social media platforms. Experience with Personify, Acumen, Higher Logic, a plus.
• Ability to travel 3-4 times per year, by all modes of transportation including car, plane and train
• Physical: primarily a desk-based role, requiring extended computer use. Work involves sitting, talking, hearing, and typing, with visual acuity required for keyboard usage, data analysis, and computer terminal operation. Occasional light lifting may be necessary. AMC provides reasonable accommodations to qualified individuals with disabilities to perform the essential functions of their job. Reasonable accommodations will be determined on a case-by-case basis.

Why You’ll Love It Here:

AMC was founded on the core values of Caring, Mutual Trust, Respect, and Integrity. Employees will enjoy being part of a team that embraces a high-performance culture and fosters accountability, personal growth and client success.

Our wide range of benefit offerings include:

• Generous paid time off (20+ days!)
• 12 paid holidays
• Medical, vision and dental options, along with life insurance and an Employee Assistance Program.
• Financial wellness benefits including 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Professional development, tuition & certification assistance; internal advancement opportunities.
• Commitment to Diversity, Equity, Inclusion and Belonging.

Compensation:

• $85-$95K annually. Within this range, individual pay is determined by relevant factors, including job-related skills, experience, market data, work location, and education or training.

Location:

• This is a hybrid role in Schaumburg, IL. Employees who reside within 50 miles of the office are expected to work onsite one day per month. At times, there may be circumstances that require additional visits to the office.
• Candidates who live more than 50 miles from the office, including in and out of IL, may be considered for a remote opportunity. Out of state applicants may be eligible for hire, depending on the state in which they reside.
• Applicants must be located and authorized to work in the US on a full-time basis now and in the future. We are not able to sponsor candidates requiring work authorization.

Association Management Center is an equal opportunity employer. We are committed to building a diverse team in which all employees are welcomed, valued and respected for their individual strengths, perspectives, and contributions.

Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.