Senior Manager, Media Operations

Jobtailor

Los Angeles (CA)

On-site

USD 110,000 - 160,000

Full time

11 days ago

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Job summary

Jobtailor is seeking an experienced Media Operations Manager in Los Angeles to own media infrastructure, access provisioning, and production workflows for high-volume, multi-brand projects.

You will manage storage architecture, data migrations, and live/near-live streaming, while coordinating with editors, engineers, and vendors to ensure smooth transfers and archival integrity.

Qualifications

5+ years of experience in media management, post-production operations, or media infrastructure/IT roles supporting production.
Experience managing storage systems, Active Directory security groups, and access provisioning in a production or enterprise media environment.
Strong working knowledge of editorial workflows, media formats/codecs, and professional editing platforms (Avid, Adobe Premiere, DaVinci Resolve).
Experience with cloud storage platforms (AWS, Azure, OCI), enterprise file transfer systems (Signiant/Media Shuttle, Aspera), and MAM/DAM or archive systems.
Basic understanding of live and near-live production and streaming ingest workflows.
Ability to make and own operational decisions for the betterment of clients, balancing the team's ability to support those decisions.
Strong cross-functional communication skills, with experience supporting multiple brands, productions, and stakeholder groups simultaneously.
Willingness to travel and support on-site production workflows as needed, including off-hours coverage.
Experience managing a team.

Responsibilities

Own media infrastructure, access, and workflow decisions supporting high-volume, multi-brand production.
Develop storage and archive strategy for on-premises storage and cloud environments, including capacity planning and data migrations.
Provision, audit, and secure access to media environments.
Determine restricted versus open access requirements for sensitive materials and user groups.
Set up and support live and near-live production and streaming workflows.
Troubleshoot encoding and routing issues with engineering.
Coordinate media transfer, transit, and delivery workflows across internal teams and external vendors/post houses.
Manage media technology vendor relationships, feature evaluations, and usage guidance.
Serve as first point of contact for cross-brand client groups for media needs, archive/retrieval, and workflow troubleshooting.
Maintain and audit reference data, personnel/location directories, and workflow documentation.
Manage media coordinators, including scheduling, time-off and overtime approvals, training, and client communication.
Partner with production, editorial, engineering, content security, and network stakeholders.
Coordinate with NYC and Hollywood Post Support teams.

Skills

Media Management

Cross-Functional Communication

Team Management

Storage Systems Management

Editorial Workflows

Live Production Workflows

Data Migration

Capacity Planning

Troubleshooting

Workflow Documentation

Operational Decision-Making

Access Provisioning

Tools

Avid

Adobe Premiere

DaVinci Resolve

AWS

Azure

OCI

Signiant/Media Shuttle

Aspera

MAM/DAM Systems

Active Directory

Job description

Own media infrastructure, access, and workflow decisions supporting high-volume, multi-brand production
Develop storage and archive strategy for on-premises storage and cloud environments, including capacity planning and data migrations
Provision, audit, and secure access to media environments
Determine restricted versus open access requirements for sensitive materials and user groups
Set up and support live and near-live production and streaming workflows
Troubleshoot encoding and routing issues with engineering
Coordinate media transfer, transit, and delivery workflows across internal teams and external vendors/post houses
Manage media technology vendor relationships, feature evaluations, and usage guidance
Serve as first point of contact for cross-brand client groups for media needs, archive/retrieval, and workflow troubleshooting
Maintain and audit reference data, personnel/location directories, and workflow documentation
Manage media coordinators, including scheduling, time-off and overtime approvals, training, and client communication
Partner with production, editorial, engineering, content security, and network stakeholders
Coordinate with NYC and Hollywood Post Support teams

Requirements

5+ years of experience in media management, post-production operations, or media infrastructure/IT roles supporting production, with prior coordinator-level experience preferred
Demonstrated experience managing storage systems, Active Directory security groups, and access provisioning in a production or enterprise media environment
Strong working knowledge of editorial workflows, media formats/codecs, and professional editing platforms (Avid, Adobe Premiere, DaVinci Resolve)
Experience with cloud storage platforms (AWS, Azure, OCI), enterprise file transfer systems (Signiant/Media Shuttle, Aspera), and MAM/DAM or archive systems
Basic understanding of live and near-live production and streaming ingest workflows
Ability to make and own operational decisions for the betterment of clients, balancing the team's ability to support those decisions
Strong cross-functional communication skills, with experience supporting multiple brands, productions, and stakeholder groups simultaneously
Willingness to travel and support on-site production workflows as needed, including off-hours coverage
Experience managing a team

Core Competencies

Demonstrates expertise in media management and post-production operations, with a strong focus on storage systems, access provisioning, and cross-functional communication. Proven ability to manage workflows and coordinate with various stakeholders in high-volume production environments.

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