Senior Manager, Managed Markets Contract Operations & Rebates

Johnson & Johnson Co.; Raritan (NJ); On-site; USD 105,000 - 182,000; Full time

Job summary

Johnson & Johnson Health Care Systems Inc. (HCS) is seeking a Manager, Managed Markets & Specialty Contract Operations, in the Enterprise Contract Management organization, located in Raritan, NJ.

The role oversees contract administration and payment functions for commercial and Medicare Part D agreements. You will lead a team of Analysts, collaborate with business leaders, and drive process improvements to ensure timely, compliant rebates and robust contract performance.

Qualifications

• Education: Minimum of a Bachelor’s degree is required, preferably in a Business or analytical area.
• Experience and Skills: Minimum of six (6) years of relevant experience.
• Experience working with cross-functional leadership teams.
• Strong analytical and organizational skills.
• Proven leadership on complex projects.
• Proficiency with MS Office, including MS Excel VLOOKUPS and pivot tables.
• Preferred: Progressive business experience in finance, accounting, marketing, government pricing, contracting or other related area.
• People management experience.
• Knowledge of the Contracting and associated business practices.
• Experience with implementing and monitoring internal controls, and strong audit, compliance and/or financial skills.
• Familiarity or experience with Model N system is helpful.
• Possess strong interpersonal and interdependent partnering skills to lead and influence management, business partners, and peers to drive results.
• Ability to review and synthesize complex data and implement related business processes.

Responsibilities

• Advise on strategic, operational issues, and requirements related to contract administration including any matters relating to rebate analysis and payments, as well as resolution of disputes on rebate claims.
• Provide leadership and management of the Managed Markets Contract Operations Team.
• Ensure the team’s successful implementation of all rebate agreements.
• Ensure all rebate payments processed by the team are made accurately and timely according to the contractual terms and JJHCS standards.
• Provide critical input to business units ensuring the effective translation of business strategies into compliant contract administration.
• Organize and lead cross-company and inter-company process improvement initiatives, compliance management and reviews, process integration initiatives, relationships with internal partners and external customers.
• Use process metrics to drive business results and demonstrate working knowledge of all IT systems and tools used to load/maintain contracts and process claims/adjustments.
• Conduct system assessments and work with the Contract Solutions team to implement project plans for system enhancements/upgrades.
• Provide support during internal and external audits, dispute resolution, testing and monitoring, litigation, and other inquiries, and communicate with some of our largest US customers.
• Implement Process Narratives, SOP’s, and Work Instructions for the processes performed within the Department and formalize with US Region partners.
• Perform managerial functions including staffing and resources assessments, workload prioritization, strategy discussions, performance management, project management, and business planning.
• Challenge and motivate people to reach their highest potential, champion continuous professional development and career growth, and mentor all associates within a diverse team to ensure successful completion of their job accountabilities.
• Apply influencing skills to shape contract administration practices and provide insights and leadership on major Contracting negotiations / Business Projects.

Skills

Leadership

Analytical skills

Cross-functional collaboration

Project management

Education

Bachelor's degree

Tools

MS Excel

Model N

Job description

Johnson & Johnson Health Care Systems Inc. (HCS) is seeking a Manager, Managed Markets & Specialty Contract Operations, in the Enterprise Contract Management organization, located in Raritan, NJ.

The role oversees contract administration and payment functions for commercial and Medicare Part D agreements. You will lead a team of Analysts, collaborate with business leaders, and drive process improvements to ensure timely, compliant rebates and robust contract performance.