Senior Manager, Legal Operations Specialist

TIAA; New York (NY); On-site; USD 88,000 - 126,000; Full time

Job summary

A leading company in financial services is seeking a Legal Operations Specialist to support their legal department and external law firms. This role involves managing eDiscovery processes, ensuring compliance with legal requirements, and providing expertise in data management. Candidates should possess strong analytical skills and at least 5 years of experience in legal operations. The position offers a competitive salary and a comprehensive benefits package.

Qualifications

• 5+ years of experience with legal operations and data management.
• Strong analytical and process improvement skills.
• Knowledge of compliance and regulatory requirements.

Responsibilities

• Monitors and manages processes related to eDiscovery.
• Works with attorneys on information management for legal needs.
• Develops best practices for information security and data management.

Skills

Adaptability

Communication

Detail-Oriented

Legal Administration

Education

University Degree

Job description

Legal Operations Specialist
Provides support services within the legal department and to third-party partner law firms in the form of information identification, preservation and legal hold, collection, processing, review and production related to a variety of legal matters pertinent to the company. Also provides advanced knowledge and general support to other legal operations processes, including Matter and Records Management for the company.

Key Responsibilities and Duties

• Monitors, manages and updates processes associated with company’s eDiscovery (electronic discovery) legal, compliance and business requirements.
• Works with company attorneys and outside counsel on the compliant and efficient management of potentially responsive information supporting multiple legal areas and business needs, including but not limited to litigation, employment law, and third-party subpoenas.
• Supports relationships with external eDiscovery technology and data management vendors.
• Provides subject matter expertise regarding efficient management of eDiscovery data, including proper use of protocols to limit volumes and cost associated with data collection and review.
• Develops and follows established best practices and standard operating procedures regarding information security, data protection, and privacy requirements associated with confidential data management.
• Supports development and management for other information governance processes impacted by eDiscovery services, including matter management and records management.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Qualifications:

Required:

• 5+ years of experience with legal operations and data management

Preferred:

• 7+ years of experience with legal operations and data management
• Strong analytical and process improvement skills
• Knowledge of compliance and regulatory requirements
• Ability to partner with diverse stakeholders, especially attorneys
• Experience with advanced technologies and data analysis
• Understanding of legal practice management needs and challenges

Related Skills Adaptability, Communication, Consultative Communication, Continuous Improvement Mindset, Detail-Oriented, Ethical Conduct, Legal Administration

Anticipated Posting End Date:

2025-06-23 Base Pay Range: $88,500/yr - $126,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Read more about your rights and view government notices here.

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