People Operations & Benefits Lead

Array; New York (NY); Remote; USD 100,000 - 130,000; Full time

Job summary

Array is seeking a People Operations & Benefits Lead to ensure HR compliance and administer benefits programs in a remote-first environment. This role involves managing vendor relationships and responding to HR inquiries while supporting a rapidly growing fintech platform. Candidates should possess leadership experience in SaaS startups and demonstrate exceptional communication skills.

Benefits

Full medical, dental, and vision coverage

Unlimited PTO and sick leave

100% 401k match up to 4%

$1,000 desk setup subsidy

$100/month for wifi/cell phone expenses

Summer Fridays

Generous parental leave

Qualifications

• 5+ years of experience in SaaS startups with a strong leadership background.
• Proven expertise in benefits administration and HR compliance.
• Exceptional communication and interpersonal skills.

Responsibilities

• Administer benefits programs and oversee employee leave requests.
• Ensure adherence to HR laws and manage vendor relationships.
• Act as the point of contact for HR inquiries.

Skills

Leadership

Communication

Data-driven insights

Problem-solving

Job description

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Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

We are looking for an expert who will support and execute across HR compliance requirements, people programs and benefits administration. This role will report to the Chief Administrative Officer (CAO).

CANDIDATE MUST BE LOCATED IN EST TIME ZONE AND AVAILABLE TO WORK - 9:00am-6:00pm EST

You Will:

• Own Benefits and HR Compliance.
• Administer benefits programs, including enrollment, life status changes, and responding to benefit claims and 401K inquiries.
• Oversee employee leave requests, including managing documentation and compliance with short-term disability, long-term disability, LOA, FMLA, and medical disability.
• Handle unemployment paperwork and ensure adherence to relevant HR laws and regulations.
• Administer benefits programs, including enrollment, life status changes, and responding to benefit claims and 401K inquiries.
• Complete annual testing audits.
• Manage vendor relationships with Array’s 401k provider, broker, and healthcare administrators.
• Act as the point of contact for the various HR inquiries.
• Review and optimize Array’s HR tech stack.
• Maintain a habit of using AI tools to think, build, and ship faster—it’s your default, not an afterthought.

You Have:

• 5+ years of experience in SaaS startups, with a strong leadership background in talent enablement, organizational design, and leadership support, particularly in tech or SaaS environments.
• Thrived in an environment where there has been a high degree of change, ambiguity, uncertainty and transformation.
• Proven expertise in benefits administration and HR compliance, with a comprehensive understanding of employment laws and regulations.
• Proven experience helping a company and HR team through acquisitions, mergers and revenue growth strategy.
• Exceptional communication and interpersonal skills, with the ability to offer thoughtful support and coaching to employees and leaders.
• Strong data-driven approach with the ability to influence decision-making through insights and analysis.
• Experience supporting remote teams and navigating environments with high degrees of change and ambiguity.
• Ability to operate independently and collaboratively, demonstrating strong problem-solving and critical thinking skills.
• Ability to work hours aligned to ~9am - 6pm EST. (align to eastern time)
• Embrace AI in your day to day work.

Pay Transparency: $100,000+ for base salary, depending on experience

Expected interviews: Recruiter conversation - Interview with Hiring Manager (CAO) - Loop round: How We Work, Cross functional Interview Legal, Partnerships - Finance.

Array Offers All Full Time Employees the following Benefits and Perks:

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• AnniversArray Kits for work anniversaries

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email [e-mail] to make your request.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources and Administrative

• Industries

  Financial Services and IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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