Senior Manager IT (DTS), Revenue Cycle Management

NeoGenomics Laboratories; Fort Myers (FL); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

401k match

Employee stock purchase program

Tuition reimbursement

Paid time off 16 days + holidays

Wellness programs

Job summary

NeoGenomics Laboratories, Inc. is seeking a Senior Manager for DTS Revenue Cycle Management to lead a portfolio of enterprise digital platforms and partner with business and technology teams to deliver scalable solutions.

The role focuses on governance, prioritization, and automation across the RCM landscape, with emphasis on XiFin platforms, SDLC governance, and executive reporting. Remote or hybrid work options are available across the U.S.

Qualifications

• Bachelor's degree or higher in a related field.
• 8+ years in technology delivery or business systems roles, with 2+ years managing people.
• Experience leading revenue cycle initiatives and platforms.

Responsibilities

• Lead governance, prioritization, and delivery of enterprise digital platforms for RCM.
• Develop and maintain RCM/XiFin roadmaps aligned with DTS strategy.
• Drive automation and AI-enabled processes across the RCM portfolio.
• Ensure SDLC governance and transparent investment decisions.
• Provide executive-level reporting on value, risks, and dependencies.
• Manage relationships with business stakeholders and vendors.
• Coordinate delivery with internal teams and implementation partners.
• Lead multi-team project delivery with planning, dependencies, and risk mitigation.

Skills

Governance

Prioritization

Delivery

Roadmaps

Executive reporting

Stakeholder management

Agile delivery

Cross-functional lead

Education

Bachelor's Degree in Business/IS/CS

Tools

XiFin system

Job description

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Senior Manager, DTS Revenue Cycle Management who wants to continue to learn in order to allow our company to grow. This can be a remote position or a hybrid position to work partially out of an office in Ramsey, NJ, Fort Myers, FL, Durham, NC or Houston, TX.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

As the Sr Manager, DTS Revenue Cycle Management (RCM) you will lead the governance, prioritization, and delivery of a portfolio of enterprise digital platforms supporting the Revenue Cycle Management (RCM) function. You will serve as the strategic operational partner for the Digital Transformation Services (DTS) organization as the senior systems analyst/manager for RCM initiatives and processes. The Sr Manager leads and develops a team, facilitates governance, drives an automation and AI led agenda and prioritization forums. In this role you will partner with business leaders, technology teams, and vendors to ideate and deliver scalable digital solutions that drive operational excellence and business value across the revenue value chain

Responsibilities:

• Lead the governance, prioritization, and delivery of a portfolio of enterprise digital platforms, establishing a structured operating model for demand intake, decision-making, and roadmap management.
• Develop and maintain RCM and Xifin platform roadmaps that align business priorities, drive automation, technology initiatives, and operational support activities in line with organizational strategy and the Digital Technology Services (DTS) roadmap.
• Lead development & execution of RCM focused roadmap of automation, AI enabled processes, upgrades & enhancements
• Adhere to SDLC governance, establish prioritization forums, balancing business value, regulatory requirements, technical health, and resource capacity to drive transparent investment decisions.
• Provide executive-level reporting on value delivered, platform health, delivery progress, risks, dependencies, and strategic initiatives to support informed decision-making.
• Serve as the primary relationship manager for business stakeholders across multiple functions (primarily RCM leaders), translating business objectives into prioritized, actionable technology solutions.
• Partner with business leaders to evaluate, refine, and prioritize demand, ensuring requests address root business needs and maximize organizational value.
• Coordinate delivery with internal technology teams, Internal Audit, external vendors, and implementation partners to ensure projects are delivered on time, within scope, compliantly and in accordance with quality expectations.
• Lead project delivery across multiple cross-functional teams by facilitating planning, managing dependencies, mitigating risks, and driving continuous improvement in delivery performance.

Education, Experience & Qualifications:

• Bachelor’s Degree in Business, Information Systems, Computer Science, or related field
• At least 8 years of progressive experience preferred in a biotech/medical device environment, in technology delivery, platform management, or business systems roles, with 2+ years directly managing people. Ideal candidate has experience leading revenue cycle related initiatives and platforms
• Demonstrated experience leading RCM platforms, data, demand management, and prioritization
• Hands-on experience with XiFin system design and implementation strongly preferred
• Ability to travel 10-15%
• Experience leading 'agilefall' or hybrid Agile delivery across concurrent teams, including dependency management and release planning.
• Proven ability to deliver technology initiatives through the full project lifecycle, from business case and project charter through implementation, go-live, and hypercare.
• Experience managing implementation partners and third-party vendors, including oversight of scope, timelines, and Statement of Work (SOW) commitments.
• Strong executive communication and stakeholder management skills, with the ability to communicate delivery status, facilitate prioritization discussions, and influence decision-making across diverse stakeholder groups.

The Project / Program Management focus specializes in the engineering and management of significant projects (e.g., strategic change management, new business and product initiatives, process re-engineering, establishment of control procedures, etc.). Typically works on multi-disciplinary projects, and requires a broad knowledge of the firm and its functions.This role provides operational leadership, using independent judgment to address tactical issues and drive outcomes at the unit or departmental level.

Equal employment opportunity, including veterans and individuals with disabilities.