Senior Manager, DTS, Epic Systems

NeoGenomics Laboratories, Inc.; Ramsey (NJ); Hybrid; USD 140,000 - 190,000; Full time

Job summary

NeoGenomics Laboratories, Inc. is seeking a Senior Manager, DTS Digital Health (Epic Systems) to lead governance, prioritization, and delivery of enterprise digital platforms.

This hybrid role works from Ramsey, NJ or Fort Myers, FL and partners with business leaders, vendors, and technology teams to drive scalable digital health solutions. You will manage a team, establish cross-functional demand management, and deliver initiatives supporting precision medicine and oncology workflows while

Qualifications

• Bachelor's degree in a related field.
• 5+ years in technology delivery, platform management, or business systems roles; 8+ preferred.
• 2+ years directly managing people.
• Experience leading governance, demand management, and prioritization for a portfolio of enterprise platforms or applications.
• Current Epic Care Everywhere Certification required with workflows experience.
• Experience with healthcare integration initiatives and oncology data exchange is preferred.

Responsibilities

• Lead governance, prioritization, and delivery of enterprise digital platforms with a structured demand intake and roadmap.
• Serve as the main Epic SME for the Aura, Beaker, Bridges, and Care Everywhere ecosystem and coordinate dependencies.
• Oversee Flatiron MPI platform integrations and drive oncology workflow initiatives.
• Develop platform roadmaps aligning business priorities and DTS strategy.
• Facilitate governance forums to balance value, regulatory needs, and resources.
• Provide executive reporting on platform health, delivery progress, risks and dependencies.
• Act as the primary relationship manager translating business objectives into tech solutions.

Skills

Governance & demand management

Agile delivery

Stakeholder management

Team leadership

Education

Bachelor’s Degree in Business, Information Systems, Computer Science, or related field

Tools

Epic Care Everywhere

Epic Aura

Epic Beaker

Epic Bridges

Care Everywhere

Job description

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Senior Manager, DTS Digital Health (Epic Systems) who wants to continue to learn in order to allow our company to grow. This is a hybrid in office position to work out of either our Ramsey, NJ or Fort Myers, FL site.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

As the Sr Manager, DTS Digital Health you will lead the governance, prioritization, and delivery of a portfolio of enterprise digital platforms supporting the Enterprise Commercial function focused primarily on Epic systems. This role serves as the strategic operational partner for the Digital Transformation Services (DTS) organization as the primary Business Relationship Manager (BRM) for our Digital Health initiatives and establishes the operating model for cross-functional demand management, ensuring business priorities are aligned, sequenced, and translated into executable delivery plans. You will also lead and develops a team, facilitates governance and prioritization forums, and partners with business leaders, technology teams, and vendors to deliver scalable digital solutions that drive operational excellence and business value.

Responsibilities:

• Lead the governance, prioritization, and delivery of a portfolio of enterprise digital platforms, establishing a structured operating model for demand intake, decision-making, and roadmap management
• Serve as the DTS primary technical SME and contact for the Epic Aura platform, establishing and managing the intake, prioritization, governance, and delivery of business capabilities while coordinating dependencies and integration requirements across Epic Beaker, Epic Bridges, Care Everywhere, and related Epic interoperability solutions.
• Serve as the DTS primary technical SME for Flatiron Molecular Profiling Integration (MPI) platform, collaborating with business stakeholders, vendors, and internal technology teams to define requirements, manage platform enhancements, oversee integrations, and drive delivery of strategic initiatives supporting precision medicine and oncology workflows.
• Develop and maintain platform roadmaps that align business priorities, technology initiatives, and operational support activities with organizational strategy and the Digital Technology Services (DTS) roadmap
• Facilitate governance and prioritization forums, balancing business value, regulatory requirements, technical health, and resource capacity to drive transparent investment decisions
• Provide executive-level reporting on platform health, delivery progress, risks, dependencies, and strategic initiatives to support informed decision-making
• Serve as the primary relationship manager for business stakeholders across multiple functions, translating business objectives into prioritized, actionable technology solutions

Education, Experience & Qualifications:

• Bachelor’s Degree in Business, Information Systems, Computer Science, or related field
• 5 years of progressive experience required, 8 preferred, in technology delivery, platform management, or business systems roles, with 2+ years directly managing people.
• Demonstrated experience leading governance, demand management, and prioritization for a portfolio of enterprise platforms or applications supporting multiple business functions with competing priorities
• Current Epic Care Everywhere Certification required, with demonstrated experience supporting reference laboratory workflows within the Epic ecosystem, including provider connectivity, external organization onboarding, clinical data exchange, laboratory order and result integration, interoperability initiatives, and collaboration with stakeholders supporting Epic Aura, Epic Beaker, Epic Bridges, and Care Everywhere workflows.
• Experience leading or supporting complex healthcare integration initiatives, including molecular profiling, precision medicine, oncology technology platforms, laboratory systems, or external partner integrations. Experience with Flatiron Molecular Profiling Integration (MPI) or similar oncology-focused data exchange solutions is preferred.
• Hands-on experience leading Scrum or hybrid Agile delivery across multiple concurrent teams, including dependency management and release planning
• Proven ability to deliver technology initiatives through the full project lifecycle, from business case and project charter through implementation, go-live, and hypercare