Senior Manager, DTS, Epic Systems

NeoGenomics Laboratories, Inc.; Fort Myers (FL); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive benefits

401k match + ESPP

Tuition reimbursement

16 days PTO + holidays

Wellness programs

Job summary

NeoGenomics Laboratories, Inc. is seeking a Senior Manager, DTS Digital Health to lead governance, prioritization, and delivery of enterprise digital platforms, focused on Epic systems and interoperability across Beaker, Aura, Bridges, and Care Everywhere.

The role acts as a strategic BRM for Digital Health initiatives and builds an operating model for cross-functional demand management. The position requires Epic Care Everywhere Certification, strong governance and agile delivery experience,

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• 5 years of progressive experience required, 8 preferred, in technology delivery, platform management, or business systems roles, with 2+ years directly managing people.
• Current Epic Care Everywhere Certification required, with demonstrated experience supporting reference laboratory workflows within the Epic ecosystem, including provider connectivity, external organization onboarding, clinical data exchange, laboratory order and result integration, interoperability initiatives.

Responsibilities

• Lead the governance, prioritization, and delivery of a portfolio of enterprise digital platforms, establishing a structured operating model for demand intake, decision-making, and roadmap management.
• Serve as the DTS primary technical SME and contact for the Epic Aura platform, coordinating dependencies and integration requirements across Epic Beaker, Epic Bridges, Care Everywhere, and related Epic interoperability solutions.
• Serve as the DTS primary technical SME for Flatiron MPI platform, defining requirements, managing enhancements, overseeing integrations, and driving strategic initiatives supporting oncology workflows.
• Develop and maintain platform roadmaps that align business priorities, technology initiatives, and operational support activities with DTS roadmap.
• Facilitate governance and prioritization forums, balancing business value, regulatory requirements, technical health, and resource capacity to drive investment decisions.
• Provide executive-level reporting on platform health, delivery progress, risks, dependencies, and strategic initiatives.
• Serve as the primary relationship manager for business stakeholders across multiple functions, translating business objectives into prioritized technology solutions.

Skills

Stakeholder management

Scrum leadership

Cross-functional leadership

Communication skills

Strategic thinking

Education

Bachelor’s Degree in Business/Information Systems/Computer Science

Tools

Epic Systems

Epic Aura

Epic Beaker

Care Everywhere

Flatiron MPI integration

Job description

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

Benefits:

• We have highly competitive benefits with a variety HMO and PPO options.
• We have company 401k match along with an Employee Stock Purchase Program.
• We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays.
• We offer wellness courses and have highly engaged employee resource groups.

NeoGenomics is looking for a Senior Manager, DTS Digital Health (Epic Systems) who wants to continue to learn in order to allow our company to grow. This is a hybrid in office position to work out of either our Ramsey, NJ or Fort Myers, FL site.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

As the Sr Manager, DTS Digital Health you will lead the governance, prioritization, and delivery of a portfolio of enterprise digital platforms supporting the Enterprise Commercial function focused primarily on Epic systems. This role serves as the strategic operational partner for the Digital Transformation Services (DTS) organization as the primary Business Relationship Manager (BRM) for our Digital Health initiatives and establishes the operating model for cross-functional demand management, ensuring business priorities are aligned, sequenced, and translated into executable delivery plans. You will also lead and develops a team, facilitates governance and prioritization forums, and partners with business leaders, technology teams, and vendors to deliver scalable digital solutions that drive operational excellence and business value.

Responsibilities:

• Lead the governance, prioritization, and delivery of a portfolio of enterprise digital platforms, establishing a structured operating model for demand intake, decision-making, and roadmap management
• Serve as the DTS primary technical SME and contact for the Epic Aura platform, establishing and managing the intake, prioritization, governance, and delivery of business capabilities while coordinating dependencies and integration requirements across Epic Beaker, Epic Bridges, Care Everywhere, and related Epic interoperability solutions.
• Serve as the DTS primary technical SME for Flatiron Molecular Profiling Integration (MPI) platform, collaborating with business stakeholders, vendors, and internal technology teams to define requirements, manage platform enhancements, oversee integrations, and drive delivery of strategic initiatives supporting precision medicine and oncology workflows.
• Develop and maintain platform roadmaps that align business priorities, technology initiatives, and operational support activities with organizational strategy and the Digital Technology Services (DTS) roadmap
• Facilitate governance and prioritization forums, balancing business value, regulatory requirements, technical health, and resource capacity to drive transparent investment decisions
• Provide executive-level reporting on platform health, delivery progress, risks, dependencies, and strategic initiatives to support informed decision-making
• Serve as the primary relationship manager for business stakeholders across multiple functions, translating business objectives into prioritized, actionable technology solutions

Education, Experience & Qualifications:

• Bachelor’s Degree in Business, Information Systems, Computer Science, or related field
• 5 years of progressive experience required, 8 preferred, in technology delivery, platform management, or business systems roles, with 2+ years directly managing people.
• Demonstrated experience leading governance, demand management, and prioritization for a portfolio of enterprise platforms or applications supporting multiple business functions with competing priorities
• Current Epic Care Everywhere Certification required, with demonstrated experience supporting reference laboratory workflows within the Epic ecosystem, including provider connectivity, external organization onboarding, clinical data exchange, laboratory order and result integration, interoperability initiatives, and collaboration with stakeholders supporting Epic Aura, Epic Beaker, Epic Bridges, and Care Everywhere workflows.
• Experience leading or supporting complex healthcare integration initiatives, including molecular profiling, precision medicine, oncology technology platforms, laboratory systems, or external partner integrations. Experience with Flatiron Molecular Profiling Integration (MPI) or similar oncology-focused data exchange solutions is preferred.
• Hands-on experience leading Scrum or hybrid Agile delivery across multiple concurrent teams, including dependency management and release planning
• Proven ability to deliver technology initiatives through the full project lifecycle, from business case and project charter through implementation, go-live, and hypercare

The Sr Manager, DTS Digital Health leads the governance, prioritization, and delivery of a portfolio of enterprise digital platforms supporting the Enterprise Commercial function. This role serves as the strategic operational partner for the Digital Transformation Services (DTS) organization as the primary Business Relationship Manager (BRM) for our Digital Health initiatives and establishes the operating model for cross-functional demand management, ensuring business priorities are aligned, sequenced, and translated into executable delivery plans. The Sr Manager leads and develops a team, facilitates governance and priorization forums, and partners with business leaders, technology teams, and vendors to deliver scalable digital solutions that drive operational excellence and business value.

Equal employment opportunity, including veterans and individuals with disabilities.

PI288006372