Senior Manager, IT Applications

Toyota Tsusho America, Inc.; Georgetown (KY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive Salary with Bonus

Paid Time Off

Medical, Dental and Vision Benefits

Flexible Spending and Health Savings

14 Paid Company Holidays

401(k) with Company Contribution

Educational Tuition Reimbursement

Job summary

Toyota Tsusho America, Inc. seeks a Senior Manager, IT Applications to lead strategy and delivery of enterprise applications, including ERP/CRM/HCM/SCM.

You will manage a blended team of analysts and developers, govern a broad portfolio, and partner with leaders to deliver scalable, secure solutions with strong ROI. In this role you will own lifecycle governance, vendor oversight, budget planning, and implement standard SDLC and DevOps practices to ensure uptime, security, and cost efficiency

Qualifications

• Bachelor's degree in IT, engineering, business or related field.
• 8+ years in enterprise applications, integration or software delivery.
• 3–5+ years leading teams and IT BA/EDI practices.

Responsibilities

• Define enterprise applications roadmap aligned to business goals.
• Oversee lifecycle: design, build, test, release, operate and retire.
• Manage EDI, ERP/CRM/HCM/SCM platforms and SaaS integrations.
• Lead budgets, vendor management, and cost optimization.
• Ensure security, reliability, and compliant operations.

Skills

IT leadership

ERP/CRM integration

EDI operations

SLA/ROI measurement

Vendor/contract management

Education

Bachelor's degree in IT/Engineering/Business

Tools

Boomi

MuleSoft

IBM Sterling

BizTalk

Job description

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!

What's In It For You?

• Competitive Salary with Bonus Opportunities
• Paid Time Off
• Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
• Flexible Spending and Health Savings Accounts
• 14 Paid Company Holidays
• 401(k) with Company Contribution
• Educational Tuition Reimbursement

Summary

The Senior Manager, IT Applications leads the strategy, development, integration, and support of enterprise applications to meet business objectives, security standards, and reliability goals. This role manages a mixed team of IT Business Analysts and Developers, governs a portfolio of ERP/CRM/HCM/SCM and related systems, and partners with business leaders to deliver scalable, secure, and cost-effective solutions. The leader owns application lifecycle management, vendor/contract oversight, performance and uptime, and budget planning for both operating and capital expenditures.

What You’ll Do

Application Strategy and Portfolio Management: Own the enterprise applications roadmap aligned to business strategy and value realization. Govern the full application lifecycle: selection, design, build/configure, test, release, operate, enhance, and retire. Drive integration strategy across ERP/CRM/HCM/SCM/WMS/MES and SaaS platforms using APIs, iPaaS/ESB, and ETL. Standardize SDLC practices, DevOps/CI-CD, environment management, and release/change controls. EDI and Integration: Lead EDI strategy, standards, and operations (e.g.,X12, EDIFACT; AS2/SFTP/OFTP2). Oversee trading partner onboarding, mapping, testing, acknowledgments, and monitoring to achieve high first pass success. Manage EDI platforms/brokers (e.g., IBM Sterling, BizTalk, MuleSoft, Boomi) and integration reliability at scale. Partner with business leaders to prioritize demand, shape solutions, and measure outcomes/ROI. Manage SaaS and software vendors: evaluations, SOWs, renewals, licensing, and performance against SLAs. Own application budgets (OpEx/CapEx), forecasts, TCO, and cost optimization; support business cases and capital planning. Performance, Reliability, and Security: Define and monitor SLAs/SLOs for uptime, response, and resolution; reduce incident recurrence and MTTR. Implement observability/APM, capacity planning, patching, backup/restore, and DR/BCP testing. Ensure secure development and operations (secure coding, vulnerability management, access controls, data privacy). Stakeholder, Vendor, and Financial Management: Partner with business leaders to prioritize demand, shape solutions, and measure outcomes/ROI. Manage SaaS and software vendors: evaluations ,renewals, licensing, and performance against SLAs. Own application budgets (OpEx/CapEx), forecasts, TCO, and cost optimization; support business cases and capital planning. Compliance, Governance, and Quality: Ensure adherence to IT policies, data governance, and relevant regulations (e.g., SOX ITGC, GDPR/CCPA,PCI/HIPAA as applicable). Maintain documentation, standards, and audit readiness; remediate findings promptly. Lead continuous improvement initiatives (Lean/Agile), root cause analysis, and service improvement plans. Lead and mentor IT Business Analysts and EDI Developers; set goals, coach performance, and develop career paths. Oversee requirements elicitation, process mapping, backlog management, UAT, and change management/adoption. Coordinate project/program deliverables, dependencies, and resources across internal teams and vendors. Foster a culture of accountability, inclusivity, and continuous improvement.

What You’ll Need

• Bachelors Degree in IT, Engineering, Business, or related field required.
• 8+ years in enterprise applications, integration, or software delivery, including 3–5+ years managing teams.
• Hands-on experience with ERP/CRM/HCM/SCM or similar enterprise platforms and integrations.
• Proven leadership of IT Business Analysis practices and EDI operations (standards, mapping, trading partner management).
• EDI/integration platform certifications (e.g., Boomi, MuleSoft, IBM Sterling, BizTalk) are a plus.
• Security certifications (e.g., CISSP, CISM) are a plus.

Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment. We seek to employ individuals qualified for a position by virtue of job‑related educational standards, training, experience, and personal qualifications.

Be The Right One

The best assurance of safety, quality, and reliability - based on your needs (Genba)

The Right ONE for us: Maximization of individual capabilities, global networks and diversity to create synergistic strengths

The Right ONE for future: Unique insights and capabilities to explore new possibilities for future and sustainable society

Toyota Tsusho America, Inc. (TAI) is a multi‑market, multi‑business enterprise which has been operating in North America for over 60 years. Based on both the heritage and the global vision of our parent company, Toyota Tsusho Corporation, we have greatly expanded upon our traditional trading business model by developing new manufacturing, intermediate goods processing, and logistics activities in United States, Canada, Mexico, and the Caribbean. TAI is a North American leader in procurement, processing, recycling, and supply chain management, with deep expertise in the automotive sector. With a team of over 8,000, TAI delivers value on every level, addressing business and social challenges and driving innovative, sustainable solutions for a better future. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential! We're looking for individuals who enjoy the entrepreneurial thrill of innovation and who enjoy working as a team to create a satisfying outcome for our customers!

Metal Plus Circular Economy Digital Solutions Supply Chain Mobility Green Infrastructure Lifestyle Though different in the products and services they provide, these divisions share the same goal of creating and delivering diverse value by developing unique functions from a dedicated customer‑oriented approach. Each division maintains highly specialized expertise and leverages unique capabilities in its respective field. At the same time, the divisions combine their know‑how and capabilities to generate synergy and create new value.