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Toyota Tsusho America, Inc. (TAI) is seeking a seasoned Benefits Administrator to manage health, welfare, and retirement programs. You will educate employees, coordinate enrollment, and ensure compliance across federal and state regulations.
You will lead Open Enrollment, collaborate with benefits vendors, and drive process improvements while supporting cost-effective plan design. Strong communication and data analysis skills are essential.
We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!
This role will be responsible for administering the organization’s employee benefits programs, including health, wellness, and ancillary benefits. This role involves assisting and advising employees on benefit changes, enrollment processes, eligibility, coverage options, and legal compliance. Role will work collaboratively with various partners within the Human Resources team to ensure seamless end-to-end benefit processes and act as the lead educator for employee benefits. Lead the administration and continuous improvement of health, welfare, and retirement programs across organization.
Oversee the administration of employee benefits programs, ensuring accurate and timely processing of enrollments, changes, and terminations.
Lead Open Enrollment and annual Wellness campaign, train HR partners.
Support annual benefit plan design implementation and other updates.
Lead benefit enrollments, communications, and team member education that enable informed decisions and maximize the value of the organization's benefits offerings.
Provide guidance and support to employees regarding benefit options, policy features, enrollment procedures, and eligibility criteria. Provides timely, accurate, confidential, and courteous response to employees.
Manage relationships with benefit vendors and brokers to optimize the benefit experience for the organization. Work in collaboration with COBRA vendor to ensure compliance during employee life cycle. Serve as the organization's subject‑matter expert on benefits and retirement programs, partnering with brokers, carriers, retirement providers, and third‑party administrators to optimize plan performance and resolve complex issues.
Supports employees with benefit claims processes, liaising with third‑party providers to resolve disputes and ensure timely processing of claims. Manages FSA & HSA, Life & AD&D, LTD and other product processing. Oversee vendor invoicing/billing.
Ensure all benefit programs comply with federal, state, and local regulations - including HIPAA, ERISA & PPACA. Prepares reporting/NDT (i.e.1095C/1094C, 125, 105H, etc.). Stay updated on changes in legislation that may affect employee benefits. Own plan compliance, including ERISA requirements, annual testing, audits, and regulatory filings.
Develop and conduct educational programs and workshops to enhance employee understanding and utilization of available benefits – this includes New Hire benefits orientation, Annual Symposium and Open Enrollment.
Prepare reports and analyze data related to benefits utilization and cost trends to help advise management on strategic decisions.
Minimum of 7 years of experience in benefits administration. Prior experience in leading a team or training preferred. Certified Benefits Professional (CBP) or Certified Employee Benefit Specialist (CEBS) designation preferred. Strong verbal and written skills to explain complex benefit packages to employees, leadership, and external vendors. Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and modern data/copilot tools. Skill in coordinating cross‑functional workstreams, managing third‑party benefit vendors, and leading projects or improving processes.
Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment. We seek to employ individuals qualified for a position by virtue of job‑related educational standards, training, experience, and personal qualifications.
Toyota Tsusho America, Inc. (TAI) is a multi‑market, multi‑business enterprise which has been operating in North America for over 60 years. Based on both the heritage and the global vision of our parent company, Toyota Tsusho Corporation, we have greatly expanded upon our traditional trading business model by developing new manufacturing, intermediate goods processing, and logistics activities in United States, Canada, Mexico, and the Caribbean. TAI is a North American leader in procurement, processing, recycling, and supply chain management, with deep expertise in the automotive sector.
With a team of over 8,000, TAI delivers value on every level, addressing business and social challenges and driving innovative, sustainable solutions for a better future.
Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential! We're looking for individuals who enjoy the entrepreneurial thrill of innovation and who enjoy working as a team to create a satisfying outcome for our customers!
Be The Right One The Right ONE for you: The best assurance of safety, quality, and reliability - based on your needs (Genba) The Right ONE for us: Maximization of individual capabilities, global networks and diversity to create synergistic strengths The Right ONE for future: Unique insights and capabilities to explore new possibilities for future and sustainable society
Toyota Tsusho America’s business spans a wide range of fields. We have organized our business under seven operating divisions. Metal Plus Circular Economy Digital Solutions Supply Chain Mobility Green Infrastructure Lifestyle Though different in the products and services they provide, these divisions share the same goal of creating and delivering diverse value by developing unique functions from a dedicated customer‑oriented approach. Each division maintains highly specialized expertise and leverages unique capabilities in its respective field. At the same time, the divisions combine their know‑how and capabilities to generate synergy and create new value.