Account Management Representative II

Toyota Tsusho America, Inc.; Seattle (WA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Paid Time Off

Medical, Dental and Vision Benefits

Flexible Spending Accounts

14 Paid Company Holidays

401(k) with Company Contribution

Educational Tuition Reimbursement

Job summary

Toyota Tsusho America, Inc. is seeking an Account Representative II in Seattle to support day-to-day operations for assigned accounts, manage purchasing and inventory analysis, and process quotes and pricing updates. You will work closely with leadership to ensure accurate master data and compliant documentation.

The role requires strong Excel skills, effective communication, and the ability to thrive in a fast-paced environment while building strong customer relationships.

Qualifications

• Bachelor's degree in supply chain or related field required.
• 0–2 years’ experience in automotive, manufacturing, or B2B customer service/sales ops preferred.
• Strong problem-solving and issue-resolution skills.
• Proficiency in Microsoft Excel.

Responsibilities

• Owns end-to-end sales order execution and OTIF targets with accurate ASN/EDI and shipment status.
• Plans and procures raw materials to forecast; maintains safety stock and lead times.
• Applies Oracle functionality to streamline workflows and share best practices.
• Leads RFQ intake and quotation development; builds cost-ups and pricing scenarios.
• Maintains item/customer/pricing/lead-time data; executes price updates on schedule.
• Facilitates customer meetings; supports audits and ensures documentation for HTS/IMDS.
• Monitors credit limits and order release compliance; manages inventory aging.
• Produces budgets and monthly sales/gross-profit reporting; investigates variances.
• Supports Quality resolution and PPAP; assists AR collections.

Skills

Excel

Problem solving

Communication

Relationship building

Education

Bachelor's Degree in Supply Chain Management, Business Management, or related field

Tools

Oracle

Job description

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!

What's In It For You?

• Competitive Salary with Bonus Opportunities
• Paid Time Off
• Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
• Flexible Spending and Health Savings Accounts
• 14 Paid Company Holidays
• 401(k) with Company Contribution
• Educational Tuition Reimbursement

Summary

The Account Representative II supports day-to-day operations for assigned accounts in close partnership with leadership, maintaining accurate master data and ensuring complete, compliant documentation. Key responsibilities include managing purchasing and supply chain inventory analysis, preparing quotes, tracking orders and shipments, and processing pricing updates. This role requires success in a fast‑paced environment and strong computer proficiency with spreadsheets and common business applications. Excellent relationship‑building skills and clear, concise written and verbal communication are essential.

What You’ll Do

• Owns end‑to‑end sales order execution and JIT delivery to achieve on‑time, in‑full (OTIF) targets; ensures accurate ASNs/EDI and proactive shipment status communication.
• Plans and procures raw materials to forecast; reconciles supply to demand; sustains agreed safety‑stock and lead‑time parameters; flags and mitigates shortages and excess.
• Applies Native Rock and Oracle functionality to streamline workflows; adopts new features and shares best practices to improve accuracy, speed, and control.
• Leads RFQ intake and quotation development; builds cost‑ups and pricing scenarios that meet margin guidelines; delivers quotes within agreed cycle times.
• Maintains accurate item, customer, pricing, and lead‑time data; executes approved price updates on schedule with zero defects.
• Facilitates customer meetings; supports internal and external audits; ensures complete, current documentation for HTS, anti‑dumping, conflict minerals, and IMDS.
• Monitors credit limits and order release compliance; manages inventory aging; identifies slow movers and drives disposition or recovery actions.
• Produces customer budgets and monthly sales/gross‑profit reporting; investigates variances and recommends corrective actions.
• Supports Quality resolution and coordinates PPAP document routing; resolves routine pricing discrepancies with customers and suppliers; supports AR collections.
• Other duties may be assigned.

What You Need

• Bachelor's Degree in Supply Chain Management, Business Management, or related field.
• 0 - 2 years’ experience in automotive, manufacturing, or B2B customer service/sales ops; internships/co‑ops valued.
• Strong problem‑solving and issue resolution skills.
• Proficiency in Microsoft Excel
• Effective communication and relationship‑building skills.

Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment. We seek to employ individuals qualified for a position by virtue of job‑related educational standards, training, experience, and personal qualifications.

Toyota Tsusho America, Inc. (TAI) is a multi‑market, multi‑business enterprise which has been operating in North America for over 60 years. Based on both the heritage and the global vision of our parent company, Toyota Tsusho Corporation, we have greatly expanded upon our traditional trading business model by developing new manufacturing, intermediate goods processing, and logistics activities in United States, Canada, Mexico, and the Caribbean. TAI is a North American leader in procurement, processing, recycling, and supply chain management, with deep expertise in the automotive sector. With a team of over 8,000, TAI delivers value on every level, addressing business and social challenges and driving innovative, sustainable solutions for a better future.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential! We're looking for individuals who enjoy the entrepreneurial thrill of innovation and who enjoy working as a team to create a satisfying outcome for our customers!

Be The Right One

The Right ONE for you: The best assurance of safety, quality, and reliability – based on your needs (Genba)

The Right ONE for us: Maximization of individual capabilities, global networks and diversity to create synergistic strengths

The Right ONE for future: Unique insights and capabilities to explore new possibilities for future and sustainable society

Toyota Tsusho America’s business spans a wide range of fields. We have organized our business under seven operating divisions. Metal Plus Circular Economy Digital Solutions Supply Chain Mobility Green Infrastructure Lifestyle Although different in the products and services they provide, these divisions share the same goal of creating and delivering diverse value by developing unique functions from a dedicated customer‑oriented approach. Each division maintains highly specialized expertise and leverages unique capabilities in its respective field. At the same time, the divisions combine their know‑how and capabilities to generate synergy and create new value.