Senior Manager, Insurance

Salesforce; Georgia; On-site; USD 140,000 - 190,000; Full time

Job summary

Salesforce is seeking a Senior Risk Manager, Insurance to lead and build out our global corporate insurance function, driving risk quantification, financing strategy, renewals, claims, and policy governance as we scale across products, infrastructure, and markets.

The ideal candidate brings 10+ years in corporate insurance, deep expertise in risk financing, and the ability to translate complex concepts for Finance, Legal, and executives while collaborating across functions.

Qualifications

• 10+ years of progressive corporate insurance experience
• Deep technical expertise in risk financing structures
• Strong communicator who translates complex concepts for executive audiences
• Background in quantitative analysis and project management

Responsibilities

• Manage day-to-day operations of corporate risk management function including contracts risk management, claims management, policy administration and compliance.
• Design, implement, and optimize global insurance programs spanning Technology Errors & Omissions, Cyber, D&O, Property, General Liability, and International lines.
• Lead renewal negotiations, market submissions, and broker performance management with coverage implications of new products, acquisitions, and expansion.
• Lead integration of mergers and acquisitions into global insurance programs with coverage evaluation and post-acquisition support.
• Build and scale the insurance risk management function with governance, claims processes, and cross-functional playbooks.
• Collaborate with Finance, Legal, HR, Real Estate, Health & Safety, Corporate Security on risk management programs and policies.
• Lead strategic cross-functional initiatives including business continuity, AI-driven finance automation, and scalable process improvements.
• Identify and implement continuous improvement initiatives to automate reporting, analysis and dashboards.
• Conduct commercial contract reviews and negotiations including real estate leases; develop insurance guidelines and playbooks.
• Deliver clear, quantitative reporting on coverage adequacy, claims trends, and program performance to Finance leadership.

Skills

Corporate insurance

Risk management

Data-driven analysis

Contract negotiations

Cross-functional leadership

AI in finance

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Compliance Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a Senior Risk Manager, Insurance to lead and build out our global corporate insurance function to take this function to the next level with the latest AI and quantitative tools. You will own the full lifecycle of Salesforce's insurance programs - from risk quantification and financing strategy to renewals, claims, and policy governance - protecting our balance sheet as we scale across products, infrastructure, and global markets.

In this visible and exciting role, the Senior Risk Manager, will partner and collaborate across many functions at all levels of the organization in Finance, Legal, Sales, Real Estate and Employee Success. The Senior Risk Manager is a trusted advisor as the insurance subject matter expert and advises on potential risks and coverage requirements for company initiatives.

Operating with global reach, our nimble Insurance Risk Management team serves as a strategic partner across the organization. In close collaboration with the Senior Director, Risk Management, you will champion key initiatives to elevate our risk management function, architecting scalable systems, processes, and policies that enable the business to grow with confidence. The ideal candidate thrives in a fast-paced, dynamic global environment, excels at working independently, and operates with a high sense of urgency across diverse business functions.

What You'll Actually Be Doing

• Manage day-to-day operations of corporate risk management function including contracts risk management, claims management, policy administration and compliance.
• Design, implement, and continuously optimize various global insurance programs spanning Technology Errors & Omissions and Cyber, Directors and Officers, Property, General Liability, and International lines, using data-driven analysis to determine optimal risk retention and transfer strategies.
• Lead annual renewal negotiations, market submissions, and broker performance management, while assessing coverage implications of new products, acquisitions, and international expansion.
• Lead integration of mergers and acquisitions into global insurance programs by evaluating and securing appropriate coverage, providing post acquisition integration support and ongoing claims management.
• Build and scale the insurance risk management function: establish policies, governance frameworks, claims management processes, and cross-functional playbooks that grow with the business.
• Collaborate and work effectively on cross-functional teams with Finance, Legal, HR, Real Estate, Health & Safety and Corporate Security on various risk management programs and initiatives including development of policies and playbooks.
• Lead and champion strategic cross-functional initiatives, including the development of robust business continuity frameworks, the integration of AI-driven finance automation, and the implementation of scalable process improvements to drive operational excellence.
• Identify and implement continuous improvement initiatives to automate business processes including reporting, analysis and dashboards.
• Commercial contract review and negotiation including real estate leases and construction contracts. Review complex contracts and propose insurance terms. Develop and manage insurance negotiation guidelines and contract playbooks.
• Deliver clear, quantitative reporting on coverage adequacy, claims trends, risk financing costs, and program performance to Finance leadership and senior stakeholders.

You're Our Person If...

• You bring 10+ years of progressive corporate insurance experience, including hands-on management of complex, multinational insurance programs.
• You have deep technical expertise in risk financing structures - including loss-sensitive programs, captive insurance, and risk transfer analysis - and apply quantitative methods to drive coverage and retention decisions.
• You are a strong communicator who can translate complex insurance concepts into clear recommendations for Finance, Legal, and executive audiences, and build trusted partnerships across functions.
• You possess a strong background in quantitative analysis and project management, with a proven ab