Senior Manager Insights

Smith Hanley Associates; Norwalk (CT); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

PTO

Parental leave

Annual company retreat

Job summary

Smith Hanley Associates is seeking a Senior Market Research Manager to lead demanding pharma and life sciences research, with growing sustainability work. This hands-on, client-facing role operates in a hybrid CT-based office and covers the full product lifecycle from pipeline to brand work.

You will manage studies end-to-end, partner with senior stakeholders, translate insights into actionable guidance, and help grow accounts across multiple projects.

Qualifications

• 5+ years of direct primary market research experience (agency/consulting preferred).
• Strong foundation in qual and quant methodologies.
• Ability to present insights to senior leaders and manage multiple projects.

Responsibilities

• Lead complex qual + quant research end-to-end (design, execution, analysis, storytelling)
• Partner directly with senior client stakeholders to shape research objectives and recommendations
• Translate insights into clear, actionable business guidance
• Manage multiple projects at once across different clients and workstreams
• Collaborate with researchers, data scientists, and consultants
• Support account growth and long-term client relationships

Skills

Primary market research

Qual/Quant methodologies

Client-facing presentation

Project management

Collaborative teamwork

Job description

Hybrid | 2 days/week in office (Mon/Weds) | CT Based

Comp: $130,000-$150,000 base + discretionary bonus

A boutique market research and consulting firm is hiring a Senior Market Research Manager to lead high-impact qualitative and quantitative work for a primarily pharma / life sciences client base, with growing work in sustainability and environmental research.

This is a hands-on, client-facing role for someone who thrives in a fast-moving, collaborative environment and enjoys working across the full product lifecycle- from pipeline and demand forecasting to journey and brand work.

What You'll Do

• Lead complex qual + quant research end-to-end (design, execution, analysis, storytelling)
• Partner directly with senior client stakeholders to shape research objectives and recommendations
• Translate insights into clear, actionable business guidance
• Manage multiple projects at once across different clients and workstreams
• Collaborate with researchers, data scientists, and consultants
• Support account growth and long-term client relationships

What They’re Looking For

• 5+ years of direct primary market research experience (agency/consulting preferred)
• Strong foundation in qual and quant methodologies
• Comfortable advising senior leaders and presenting insights
• Able to juggle multiple projects in parallel
• Curious, adaptable, and solutions-oriented
• Pharma / healthcare experience a plus, not required
• Qual moderation experience is a strong plus
• Collaborative, ego-free, and culture-driven
• Everyone is client-facing; no internal-only roles
• Hybrid model with a modern, open "think tank" office
• Real work-life balance with predictable busy periods
• $130K-$150K base + discretionary bonus
• Competitive benefits (medical, 401k match, PTO, parental leave)
• Annual fully expensed company retreat (+1 included)

Hybrid requirement: In-office 2 days/week (Mon/Weds) is non-negotiable.