Senior Manager, IDD Residential Services – Hybrid

KCS KenCrest Services; United States; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Hybrid work model

Travel to client homes (regional)

Job summary

KenCrest Services in the United States seeks an Assistant Director of Residential Services to oversee Western Montgomery County group homes. The role coordinates work of Program Managers and staff, aligning services with organizational outcomes.

It requires strong leadership, data-driven oversight, and effective collaboration across programs. The position is hybrid—mostly work-from-home with in-office commitments and travel to client homes at least 2 days per week.

Qualifications

• Bachelor's degree required.
• 5+ years’ experience in IDD or related human services field with supervisory/managerial responsibilities.
• Experience with virtual meeting software (Zoom, GoToMeeting, Teams).
• Valid driver’s license with acceptable MVR.

Responsibilities

• Supervises Program Managers and direct service staff in PA region homes.
• Oversees staff performance toward program goals.
• Builds relations with supervisors, staff, families, funders and internal/external teams.
• Manages day-to-day operations in residential services and collaborates across programs.
• Ensures data collection and performance goals are implemented.
• Oversees budgets and staff overtime in coordination with the Director.

Skills

Leadership

Supervision

Project management

Data analysis

Communication

Education

Bachelor's degree

Tools

Zoom

GoToMeeting

Microsoft Teams

Job description

KenCrest Services in the United States seeks an Assistant Director of Residential Services to oversee Western Montgomery County group homes. The role coordinates work of Program Managers and staff, aligning services with organizational outcomes.

It requires strong leadership, data-driven oversight, and effective collaboration across programs. The position is hybrid—mostly work-from-home with in-office commitments and travel to client homes at least 2 days per week.