Hybrid Director of Residential Services & Homes

KenCrest; Center Square (PA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Job summary

KenCrest is seeking an Assistant Director of Residential Services to lead PA group homes and supervise Program Managers, with oversight of staff and individuals in residence. The role emphasizes data-driven management and collaboration across service areas.

The position is hybrid, with some in-office requirements and travel to client homes at least 2 days weekly, under standard business hours and on-call rotations.

Qualifications

• Bachelor’s Degree required.
• At least 5 years’ experience in IDD or related human services field; supervisory/administrative experience preferred.
• Experience with virtual meeting software such as Zoom, GoToMeeting, or Microsoft Teams required.

Responsibilities

• Supervises Program Managers and direct service staff in PA homes.
• Oversees performance to ensure program goals and staff meet expectations.
• Builds positive relationships with staff, families, funders, and internal teams.
• Manages day-to-day operations in Residential services and ensures data collection.
• Collaborates with other service areas and shared facilities and training departments.
• Prepares and conducts staff meetings on schedule and documentation.

Skills

5+ years experience

Supervisory experience

Strong communication

Virtual collaboration

Education

Bachelor’s Degree

Tools

Zoom

GoToMeeting

Microsoft Teams

Job description

KenCrest is seeking an Assistant Director of Residential Services to lead PA group homes and supervise Program Managers, with oversight of staff and individuals in residence. The role emphasizes data-driven management and collaboration across service areas.

The position is hybrid, with some in-office requirements and travel to client homes at least 2 days weekly, under standard business hours and on-call rotations.