Senior Manager - HR AI and Workday Solution Architect

IBM; Boston (MA); On-site; USD 140,000 - 190,000; Full time

Job summary

International Business Machines Corporation seeks an experienced architect to lead Workday architecture across Core HCM, Talent, Payroll and more, while designing AI-driven HR solutions. You will partner with HR leaders and delivery teams to translate strategic HR goals into robust architectural roadmaps and practical, scalable implementations.

You will oversee integration, security, and governance considerations, leveraging cloud-native GenAI patterns and industry best practices to deliver

Qualifications

• Experience leading enterprise HR transformation initiatives.
• Strong ability to translate HR goals into architectural roadmaps.
• Proven track record partnering with C-suite and HRIT teams.

Responsibilities

• Provide Workday architecture and design guidance across modules.
• Advise on Workday integration, data and security design.
• Architect GenAI assistants for HR tasks and processes.
• Define AI-powered solutions to improve productivity and delivery outcomes.
• Oversee architecture integrity and production handover.

Skills

Leadership

Stakeholder management

AI strategy

Architecture design

Tools

Workday

APIs

GenAI platforms

Cloud platforms

Job description

• Hold informed, credible conversations with CHROs, HR leaders and HR IT stakeholders about their priorities, constraints and HR technology landscape.
• Diagnose the underlying causes of HR process, experience, data and operating model pain points, rather than the symptoms a client first describes.
• Translate clients’ strategic HR goals (e.g., productivity, skills, employee experience, cost to serve) into a prioritised roadmap, with clear solution options, trade-offs and a business case.
• Advise on the practical considerations of operationalising each solution, including Workday configuration and integration, data and security, governance, change management, adoption and ownership.
• Partner with IBM clients and industry domain experts to design AI-enabled and Workday architectures that address HR process and operating challenges. You will shape, architect, and continuously refine these solutions, partnering closely with delivery teams, technology partners, and clients to scale impact.
• Inspire clients by demonstrating innovative, real-world applications of AI in HR, including IBM’s own transformation journey and industry-leading practices.
• Bring credibility and a track record of rapidly building senior-level relationships with HR leadership and HR IT stakeholders.
• Develop new HR transformation opportunities and shape winning proposals and client pitches.
• Apply hands-on expertise in application integration and modern architecture design, including domain-driven design and component-based architectures, combined with strong HR domain knowledge in applied AI and solution development.
• Leverage your experience across enterprise HR platforms, particularly Workday to address complex business challenges, drawing on knowledge of user experiences, use cases, and large-scale enterprise environments.
• Bring an understanding of cloud-based software design, including considerations for sensitive data handling, observability, and audit readiness.
• Contribute to the development of best practices, technical assets, and reference architectures (e.g., white papers, accelerators, blog posts), while evangelising and educating clients and teams on emerging technologies and industry trends through workshops, forums, and communities.
• Apply creativity and innovation to translate technology into tangible business solutions, helping define cloud-native GenAI and agentic architecture patterns across a range of HR use cases.
• Lead and facilitate discovery and design workshops to identify AI opportunities, including ROI assessment, prioritisation, and the design of future-state processes, services, and experience journeys.

Workday Architecture & Advisory

• Provide Workday architecture and design guidance across the relevant modules (e.g., Core HCM, Talent, Recruiting, Absence, Payroll, Extend, Prism, Sana), and advise on how Workday’s native AI and agent capabilities fit alongside wider enterprise AI platforms.
• Advise on Workday integration, data and security design (e.g., Workday integrations, APIs, business process and security configuration).

AI & Automation

• Architect GenAI assistants using NLU/NLP to execute and integrate HR tasks and processes, working with engineering teams to build them.
• Define and architect AI-powered solutions that improve internal operational productivity and streamline delivery outcomes.
• Understand AI platform costing and licensing models (token-based, API, enterprise) to inform solution design and client cost implications.
• Own technical oversight across the AI solution lifecycle, validating architecture integrity, model performance, and integration quality at stage gates through to production handover.