Senior Manager, Health Ops Consulting & Strategy

CVS Health; Hartford (CT); On-site; USD 83,000 - 183,000; Full time

Job summary

CVS Health is seeking a Senior Manager, Business Consulting to lead engagements for Aetna Service Operations. You will diagnose performance issues, build supporting analysis, and develop executive-grade materials for cross-functional leadership reviews.

The role requires extensive operations/strategy experience, strong presentation skills, and the ability to navigate fast-paced environments with tight deadlines.

Qualifications

• Eight or more years in business operations, healthcare operations or strategy.
• Demonstrated experience leading cross-functional initiatives through influence.
• Advanced skill in building executive presentations and recommendations.
• Strong analytical, problem-solving and process design skills.
• Hands-on analytical capability, from data through to executive materials.
• Thrives in a fast-paced environment with shifting priorities and competing deadlines.

Responsibilities

• Lead engagements from problem definition through recommendation and handoff.
• Build hypothesis-driven analysis and the executive storyline for each engagement.
• Partner with senior leaders to diagnose performance gaps and structure options.
• Support the executive operating cadence, including the monthly operating review and governance forums.
• Document current-state processes, handoffs and control points.
• Build and maintain trackers, baseline metrics and supporting documentation.
• Produce executive materials and track follow-up items to closure.
• Manage multiple concurrent engagements against fixed executive deadlines.

Skills

Executive communication

Cross-functional leadership

Analytical skills

Problem-solving

Data-to-executive materials

Education

Bachelor’s degree in business/healthcare/finance

Master’s degree preferred

Tools

SQL

Tableau

Power BI

Job description

CVS Health is seeking a Senior Manager, Business Consulting to lead engagements for Aetna Service Operations. You will diagnose performance issues, build supporting analysis, and develop executive-grade materials for cross-functional leadership reviews.

The role requires extensive operations/strategy experience, strong presentation skills, and the ability to navigate fast-paced environments with tight deadlines.