Senior Manager, Enterprise Strategy & Member Experience

CVSHealth; New York (NY); Hybrid; USD 142,000 - 284,000; Full time

Job summary

CVS Health is seeking a Senior Manager on the Enterprise Strategy team to shape strategy for the Aetna business, focusing on member experience and cross-enterprise product initiatives. You will partner with CVS Health and Aetna leadership to translate strategic ideas into actionable programs.

You will work across health plan strategy, member experience, and enterprise product strategy in a hybrid role at CVS Health offices in multiple locations.

Qualifications

• Minimum 7 years of work experience in consulting, investment banking, healthcare strategy or operations.
• Strong analytical skills and business acumen with a focus on payer landscape and trends.
• Experience building and evaluating financial models and executive-level presentations.
• Ability to identify, structure and solve business problems.
• Excellent interpersonal, organizational, written, and oral communication and presentation skills.
• Travel up to 25% may be required.

Responsibilities

• Leads development of strategies to improve and differentiate the Aetna member experience.
• Contributes to cross-functional strategic projects with senior leadership.
• Leads research and analysis on strategic business issues including market insights and opportunity sizing.
• Facilitates meetings and strategic workshops with tangible outcomes.
• Helps move initiatives from strategy to execution in partnership with owners.
• Identifies opportunities to connect capabilities across the enterprise for integrated products and experiences.
• Develops executive-level recommendations and materials framing decisions and trade-offs.

Skills

Analytical skills

Financial modeling

Executive presentations

Problem solving

Communication

Education

BA/BS degree

MBA preferred

Job description

CVS Health is seeking a Senior Manager on the Enterprise Strategy team to shape strategy for the Aetna business, focusing on member experience and cross-enterprise product initiatives. You will partner with CVS Health and Aetna leadership to translate strategic ideas into actionable programs.

You will work across health plan strategy, member experience, and enterprise product strategy in a hybrid role at CVS Health offices in multiple locations.