Senior Manager, Global Process Improvement

Socket.dev; New York (NY); On-site; USD 130,000 - 192,000; Full time

Job summary

PayPal in New York City is seeking an experienced program lead to drive complex projects and optimize global operational processes. You will determine methods for new assignments, influence financial planning, and act as a liaison between business leadership and staff to ensure efficiency.

This role offers a balanced hybrid work model with 3 days in the office and 2 days remote, plus comprehensive benefits. Travel is 0% and PayPal emphasizes inclusion, innovation, collaboration, and wellness.

Qualifications

• 8+ years of relevant experience combined with a Bachelor's degree or an equivalent mix of education and experience.
• Ability to lead complex projects and coordinate across multiple teams.
• Strong analytical skills and data-driven decision making.

Responsibilities

• Lead complex projects of diverse scope to optimize operational processes.
• Participate in problem resolution and define methods for new assignments.
• Drive global process improvements within the organization.
• Provide oversight for planning and management of financial, budget, and headcount targets.
• Act as liaison between business leadership, staff, and key partners.
• Influence quality, efficiency, and effectiveness of business processes.
• Utilize internal and external data to provide actionable insights for business growth.

Skills

Project leadership

Process improvement

Data analysis

Cross-functional collaboration

Education

Bachelor's degree

Equivalent experience

Job description

PayPal in New York City is seeking an experienced program lead to drive complex projects and optimize global operational processes. You will determine methods for new assignments, influence financial planning, and act as a liaison between business leadership and staff to ensure efficiency.

This role offers a balanced hybrid work model with 3 days in the office and 2 days remote, plus comprehensive benefits. Travel is 0% and PayPal emphasizes inclusion, innovation, collaboration, and wellness.