Senior Manager, Global Process Excellence

PayPal; Chicago (IL); Hybrid; USD 110,000 - 189,000; Full time

Benefits offered by this job

Hybrid work model

Healthcare coverage

Generous paid time off

Equity or incentive compensation

Job summary

PayPal is seeking a Senior Program Manager to lead complex, cross‑functional initiatives and drive global process improvements. You will influence outcomes across teams and ensure operational excellence through metrics and effective governance.

The role emphasizes collaboration, problem solving, and delivering scalable solutions in a hybrid work environment. Strong leadership and a track record of managing large programs are required.

Qualifications

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Responsibilities

• Lead and manage complex projects with diverse scope.
• Resolve complex issues using expert knowledge.
• Drive global process improvements and efficiencies.
• Collaborate with teams to implement best practices.
• Monitor and enhance business performance metrics.

Skills

Project management

Problem solving

Process optimization

Stakeholder collaboration

Performance metrics

Education

Bachelor's degree

Job description

PayPal is seeking a Senior Program Manager to lead complex, cross‑functional initiatives and drive global process improvements. You will influence outcomes across teams and ensure operational excellence through metrics and effective governance.

The role emphasizes collaboration, problem solving, and delivering scalable solutions in a hybrid work environment. Strong leadership and a track record of managing large programs are required.