Senior Manager, Fleet & Sample Operations

Otsuka Pharmaceutical Co., Ltd; United States; Remote; USD 131,000 - 188,000; Full time

Job summary

A leading healthcare company is seeking a Senior Manager for Fleet & Sample Operations. This role involves overseeing fleet logistics and pharmaceutical sample distribution, ensuring compliance, and collaborating with various teams to enhance operational efficiency. The ideal candidate will have a strong background in fleet or samples management and a Bachelor’s degree in a related field. Benefits include comprehensive health coverage and a generous 401(k) match.

Benefits

Comprehensive medical coverage

Dental coverage

Vision coverage

Prescription drug coverage

Tuition reimbursement

Student loan assistance

401(k) match

Flexible time off

Paid holidays

Paid leave programs

Qualifications

• 5+ years of experience in fleet or samples management, preferably in a regulated industry.
• Strong cross-functional experience working with field support or commercial operations teams.

Responsibilities

• Oversee execution of field fleet logistics and pharmaceutical sample distribution.
• Manage vendor relationships and ensure compliance with regulatory requirements.
• Identify and implement process improvements across fleet and sample functions.

Skills

Strategic Thinking

Problem Solving

Accountability

Communication

Collaboration

Education

Bachelor’s degree in Business

Bachelor’s degree in Supply Chain

Bachelor’s degree in Logistics

Tools

Fleet Management Platforms

Sample Distribution Systems

Job description

Senior Manager, Fleet & Sample Operations page is loaded

Senior Manager, Fleet & Sample Operations

Apply locations Remote time type Full time posted on Posted 2 Days Ago job requisition id R9339

Position Summary
The Senior Manager, Fleet & Samples Operations oversees the execution of field fleet logistics and pharmaceutical sample distribution. The role ensures vendor performance, operational reliability, and compliance while collaborating closely with the Field Strategy & Operations team to meet field force needs.

Key Responsibilities
Fleet Operations

• Ability to operate independently to manage Fleet Vendor relationship including day to day operations and issue resolution. Escalate issues as appropriate to senior management.
• Proactively source and develop ideas to improve fleet program, based on driver feedback and industry standard, delivering an excellent user experience to enrolled drivers. Develop & Maintain roadmap for ongoing evolution of the Otsuka Fleet Program.
• Manage day-to-day field fleet program, including vendor relationships and issue resolution.
• Monitor fleet usage, ensure maintenance schedules, and manage cost effectiveness.
• Support the development and communication of fleet policies and driver training resources.
• Partner with the Field Strategy & Operations team to ensure the fleet program supports field deployment needs.

Samples Management & Compliance

• Ability to operate independently in the management of the Sample Vendor relationship including but not limited to oversight of distribution and inventory of pharmaceutical samples to field representatives.
• Proactively engage with industry resources to stay abreast of evolving trends within sample programs, bringing insights and recommendations to senior leadership to help ensure Otsuka Sample Programs remain in line with industry standards. Develop & maintain roadmap for ongoing evolution of the Otsuka Sample Program.
• Oversee distribution and inventory of pharmaceutical samples to field representatives.
• Ensure compliance with regulatory tracking and reconciliation requirements.
• Coordinate with Sales and Marketing on sample allocation and planning.
• Support audit readiness and compliance reviews.

Operational Efficiency & Field Partnership

• Proactively partner with the Field Strategy & Operations team to ensure timely, efficient support for the field and minimize disruption by removing operational obstacles.
• Identify and implement process improvements across fleet and sample functions.
• Develop and maintain SOPs to ensure operational consistency and compliance.
• Coordinate with internal teams (IT, Legal, Compliance) and external vendors to execute programs effectively.

Qualifications & Experience
Required:

• Bachelor’s degree in Business, Supply Chain, Logistics, or a related field.
• 5+ years of experience in fleet or samples management, preferably in a regulated industry.
• Strong cross-functional experience working with field support or commercial operations teams.
• Knowledge of compliance requirements related to pharmaceutical samples.

Preferred:

• Pharmaceutical or healthcare industry experience.
• Experience with fleet management platforms or sample distribution systems.

Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.

Minimum $131,153.00 - Maximum $187,550.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws.

Company benefits : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, f lexible time off , paid holidays, and paid leave programs as well as other company provided benefits.

Come discover more about Otsuka and our benefit offerings; https://www.otsuka-us.com/careers-join-otsuka .

Disclaimer:

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Otsuka is an equal opportunity employer . All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic .

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability . You can request reasonable accommodations by contacting Accommodation Request .

Statement Regarding Job Recruiting Fraud Scams

At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.

Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.

Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.

To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External .

Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities.

Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Otsuka Pharmaceutical Co., Ltd. is a global healthcare company with the corporate philosophy: “Otsuka–people creating new products for better health worldwide.” In the U.S., Otsuka is comprised of two companies, Otsuka America Pharmaceutical, Inc., and Otsuka Pharmaceutical Development & Commercialization, Inc., that share a deep commitment to the development and commercialization of innovative products in the spaces of neuroscience, nephrology, and digital medicine.

OPDC and OAPI are indirect subsidiaries of Otsuka Pharmaceutical Company, Ltd., which is a subsidiary of Otsuka Holdings Co., Ltd. headquartered in Tokyo, Japan. The Otsuka group of companies employed 34,400 people worldwide and had consolidated sales of approximately USD 14.2 billion in 2023 .

We invite you to explore our open positions for an opportunity to join our 2,200 colleagues in the U.S. whose passion for our mission and pride in our company have earned us certification as a Great Place to Work by the Great Place to Work Institute.