Senior Manager, F&B & Guest Experience – Live NYC

Magic Mike Live International; New York (NY); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Discounted tickets for friends and use

Inclusive, fun culture

Job summary

Magic Mike Live International in New York City is seeking a Senior Manager, Food & Beverage, Hospitality & Guest Experience to oversee all F&B operations at the New York venue, including theatre concessions and Greenlight Lounge. This is a hands-on, highly operational role with a focus on guest experience.

You will lead outlet managers and hourly staff, manage scheduling, inventory, and costs, and partner with events teams to deliver elevated service during evenings and events.

Qualifications

• 4+ years of leadership in food & beverage operations.
• Experience managing a bar, restaurant, or small venue.
• Experience in high-volume service or events.
• Hands-on leadership with floor presence.
• Strong organizational and communication skills.
• Familiarity with POS systems and scheduling tools.

Responsibilities

• Oversee daily F&B operations across all outlets (theatre concessions, Greenlight Lounge, events).
• Ensure consistent service standards, quality and guest experience across venues.
• Act as on-the-ground leader during service periods with real-time decision-making.
• Supervise and train outlet managers, supervisors, and hourly staff; assist in hiring and onboarding.
• Collaborate with events teams to execute F&B components of events; manage staffing and service flow.
• Monitor inventory, ordering, labor scheduling, and cost controls; support revenue goals and cash handling.
• Ensure health, safety and sanitation standards; enforce policies and procedures.

Skills

F&B leadership

Bar/Restaurant management

Multi-unit operations

Hands-on leadership

Organizational skills

Communication skills

Problem solving

POS systems

Scheduling tools

Tools

POS systems

Scheduling tools

Job description

Magic Mike Live International in New York City is seeking a Senior Manager, Food & Beverage, Hospitality & Guest Experience to oversee all F&B operations at the New York venue, including theatre concessions and Greenlight Lounge. This is a hands-on, highly operational role with a focus on guest experience.

You will lead outlet managers and hourly staff, manage scheduling, inventory, and costs, and partner with events teams to deliver elevated service during evenings and events.