Senior Manager, Experience & Operations Lead

PwC; New York (NY); On-site; USD 91,000 - 322,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Holiday pay

Vacation

Sick leave

Job summary

PwC is seeking a Senior Manager to lead the Collective Experience & Operations team, overseeing internal meeting and event services, planning, logistics, scheduling, and confidential coordination across business needs. You will guide teams through changing priorities and coach staff to deliver efficient day‑to‑day operations for meetings, conferences, workshops, and other gatherings.

This role emphasizes strategic leadership, budgeting, and post‑event analysis to drive continuous improvements

Qualifications

• High School Diploma or equivalent.
• At least 6 years of experience.

Responsibilities

• Leading the planning and delivery of internal and external meetings, conferences, workshops, and experience-driven events.
• Coordinating event logistics, timelines, venues, vendors, audiovisual support, and virtual event technology across multiple programs.
• Advising leadership on event strategy, service delivery, and operational priorities that align with business objectives.
• Developing event plans, budgets, forecasts, and post-event reporting to track performance and identify improvements.
• Managing supplier relationships, contract details, and service expectations for venue, production, hospitality, and technology support.

Education

High School Diploma or equivalent

Job description

PwC is seeking a Senior Manager to lead the Collective Experience & Operations team, overseeing internal meeting and event services, planning, logistics, scheduling, and confidential coordination across business needs. You will guide teams through changing priorities and coach staff to deliver efficient day‑to‑day operations for meetings, conferences, workshops, and other gatherings.

This role emphasizes strategic leadership, budgeting, and post‑event analysis to drive continuous improvements