Senior Manager, Event Services — Venue & FOH

LA28 (Web); Los Angeles (CA); On-site; USD 104,000 - 124,000; Full time

Benefits offered by this job

Ownership of spectator experience

Lead large team

Collaborative network

LA28 2028 experience

Job summary

LA28 is recruiting a Senior Manager, EVS Venue and FOH, to shape spectator experiences at a Los Angeles 2028 Olympic/Paralympic venue. You will design crowd flows, entry/exit points, queues, signage, accessibility, and facilities, leading a large team of staff and volunteers.

You will manage an on-site operations plan aligned with broader Games plans, ensure WHS compliance, and deliver safe, welcoming venue experiences for spectators and staff.

Qualifications

• Minimum 7 years as a lead planner in international sports or venues.
• Strong leadership, team-building, and stakeholder management abilities.
• Excellent English writing, communication, and presentation skills for staff and partners.
• Proficiency in Microsoft Office suites; high attention to detail and quality output.

Responsibilities

• Create and implement event services plan for a venue, aligned with broader committee plans.
• Plan crowd flow, entry/exit, queues, signage, accessibility, and spectator facilities.
• Track the integrated venue schedule, monitor risks, and enforce WHS procedures.
• Plan and oversee temporary front-of-house infrastructure, staffing, and deployment.
• Lead and train the Event Services team of supervisors and volunteers.

Skills

Lead planner

Team leadership

English writing

Microsoft Office

Venue operations

Education

Bachelor’s degree

7 years experience

Tools

Microsoft Office

Job description

LA28 is recruiting a Senior Manager, EVS Venue and FOH, to shape spectator experiences at a Los Angeles 2028 Olympic/Paralympic venue. You will design crowd flows, entry/exit points, queues, signage, accessibility, and facilities, leading a large team of staff and volunteers.

You will manage an on-site operations plan aligned with broader Games plans, ensure WHS compliance, and deliver safe, welcoming venue experiences for spectators and staff.