Senior Manager, Event Engagement

Billy Graham Evangelistic Association; Charlotte (NC); On-site; USD 68,000 - 111,000; Full time

Job summary

The Senior Manager of Event Engagement at the Billy Graham Library is responsible for overseeing all aspects of guest experience and library operations. This leadership role requires a blend of event planning and management skills, ensuring every visitor has a transformative experience. Ideal candidates will maintain a strong Christian witness while leading a dedicated team in a fast-paced environment.

Benefits

Medical, prescription, dental and vision insurance

Flexible Spending Account (FSA)

401(k) retirement savings plan

10 paid holidays, including 1 floating holiday

Minimum 12 days of vacation

10 sick days

Qualifications

• Proven experience in event planning and logistics management.
• Ability to function across diverse groups and cultures.
• Excellent leadership and organizational skills.

Responsibilities

• Oversee guest experience and library operations.
• Manage staff recruitment and training.
• Participate in strategic planning and program development.

Skills

Event planning

Logistics management

Program execution

People management

Communication skills

Education

Bachelor's degree

Master's or Doctorate preferred

Job description

Join to apply for the Senior Manager, Event Engagement role at Billy Graham Evangelistic Association

6 days ago Be among the first 25 applicants

Join to apply for the Senior Manager, Event Engagement role at Billy Graham Evangelistic Association

Get AI-powered advice on this job and more exclusive features.

Description

Is God calling you to ministry?

For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

Christian Purpose And Expectations

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Department Detail – The Billy Graham Library supports the mission of the Billy Graham Evangelistic Association to proclaim the Gospel to all we can by every effective means available to us, and by equipping the church and others to do the same. Our staff and volunteers present the Gospel through the Journey of Faith tour, Memorial Prayer Garden, Homeplace, and evangelistic outreaches like Christmas at the Library. We also serve and equip Christians through Ruth’s Attic bookstore, Graham Brothers Dairy Bar, group programs, special events, memorabilia displays, student resources, communications, and donor ministry activities.

Job Summary – The Senior Manager of Event Engagement at the Billy Graham Library is a dynamic and multifaceted leadership role responsible for overseeing all aspects of guest experience, daily library operations, and facilities management. This position plays a pivotal role in ensuring that every guest who visits the library has a transformative and exceptional experience. The Senior Manager leads and coordinates a diverse range of areas, including Guest Experience, Event Planning, Facilities, Food Services, Guest Services, Reservations, Switchboard, Guest Group Reservations, and collaborates with the Security Team on Incident Reports and Facilities Emergencies.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence
  
  

Essential Duties And Responsibilities

• Execute the visionary leadership provide by the Executive Director to the Library's management team, inspiring a shared commitment to the organization's mission and objectives.
• Provide strategic input to and ensure the successful implementation of the vision for all Library activities, promoting a spirit of unity in all efforts.
• Foster a Christ-centered work environment through the support of the staff and volunteers.
• Evaluate performance of direct reports, and completes annual performance reviews of responsible departments.
• Maintain financial and legal integrity of the Billy Graham Library by monitoring and approving all expenses and travel for direct reports in compliance with policies and procedures.
• Foster a positive and collaborative work environment between departments, encouraging professional growth and development.
• Participate in the Program Concept Team, providing input in order to help create meaningful, gospel centered programs and initiatives for the Billy Graham Library.
• Works in collaboration with the Senior Manager of Operations to ensure responsible allocation of library resources to support various programs and initiatives.
• Oversee the recruitment, selection, and professional development of the Billy Graham Library staff and volunteers
• Review and approve all promotional efforts for accuracy.
• Provide leadership and guidance to department heads and their respective teams.
• Oversee the Evangelism Training Concept team for intensive trainings and other literary and events in collaboration with the Program Concept Team and the Archives and Research Center
• Oversee the development of comprehensive logistics plans for each event and training program, including but not limited to, the planning and tracking systems, run sheets for programs, communication pieces and timing as it relates to all other departments.
• Oversee the master program planning schedule for the Library, ensuring all information is communicated to the appropriate parties in a timely manner. (events, tours, guest groups, etc.)
• Assist the Executive Director in identifying areas to evaluate and improve guest experience, processes and services. (CATL, décor, data management, new names, etc.)
• Review guest feedback and insights to drive enhancements and provides reports to Executive Director, as needed.
• Oversee the day of logistics for programs, guest groups and all guest experiences at the Billy Graham Library campus.
• Lead the reservations team and switchboard operations to ensure effective communication and customer support, manage event ticketing, guest reservations, and guest group bookings. (needs a working knowledge of systems)
• Oversee the collaboration of the Catering Experience and Service teams to ensure seamless coordination of guest group events, food services, and all Library activities.
• Serve as the primary Event Manager on Duty (MOD) during operating hours or special events of the Billy Graham Library, in the absence of or as requested by the Guest Services Manager, and communicates accordingly to Library staff at various levels
• In the absence of the Senior Manager of Operations, oversee facilities and housekeeping requests to maintain a safe, clean, and welcoming environment for guests and staff.
• In the absence of the Senior Manager of Operations, Lead operational challenges, facilities emergencies, and review incident reports to improve and streamline processes, as needed.
• In the absence of the Senior Manager of Operations, oversee the daily operations of the Library, ensuring smooth and efficient functioning, fostering a collaborative and cohesive work environment, promoting teamwork and effective communication.
• Perform other duties assigned
  
  

Job Specifications

Skills and Knowledge

• Bachelor degree required; Master’s or Doctor degree preferred, or comparable experience
• Proven experience in event planning, logistics management, and program execution.
• Demonstrated experience in effectively managing and supervising staff
• Demonstrated ability to function within groups crossing denominational and demographic lines
• Ability to communicate directly and personally with guests, staff, volunteers, and executive leadership
• Ability to maintain high morale and positive atmosphere within total ministry operations
• Ability to maintain high standard of Christian moral conduct
• Excellent relational, verbal and written communication skills
• Excellent organizational and time-management abilities to handle multiple projects simultaneously.
• Excellent people management skills
• Excellent staff development skills
• Strong leadership and organizational skills, capable of managing multiple departments and responsibilities effectively.
• Solid problem-solving and decision-making skills, with a keen eye for detail.
• Experience/abilities in strategic planning
  
  

Physical/Mental Demands

• Be available on short notice to fill-in for absent employees
• Moderate in scope; varying periods of high/low activity
• Ability to lift up to 30 pounds
• Ability to stand for extended periods of time
• Ability to work under occasional stressful situations
• Flexible when job parameters or directions change
• Maintain a positive Christian witness to colleagues, vendors, and the general public
  
  

Working Conditions

• Able to work a flexible schedule including evenings and weekends
• Will be walking back and forth from the Library to the parking lot
• Will be required to be outside during inclement weather
• Teamwork in office setting
• Frequent interruptions
• Need to handle multiple tasks simultaneously
  
  

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

Statement of Faith

These core beliefs make up the foundation upon which all our ministry endeavors are based.

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world. (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16).
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6).
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15).
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Furthermore, we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7).
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10).
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15).
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23).
• We believe that the ministry of evangelism (sharing and proclaiming the message of salvation only possible by grace through faith in Jesus Christ) and discipleship (helping followers of Christ grow up into maturity in Christ) is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15;1 Peter 3:15).
• We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made for each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9).
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15).
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10).
• We believe God wonderfully and immutably creates each person a biological male or female. These two distinct, but complementary sexes together reflect the image and likeness of God. Rejection of one’s biological sex is a rejection of God’s merciful design and creative order. (Genesis 1:26-27; Mark 10:6; 1 Corinthians 6:9; Deuteronomy 22:5).
  
  

Expectations for Ministry Employment

As An Employee Of Billy Graham Evangelistic Association

• I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him.
• I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world.
• I agree that the purpose of my employment with BGEA is to further its Christian purpose, that I am prepared to assist in accomplishing that purpose, and that my role with BGEA plays a vital part in carrying out its Christian purpose and mission.
• I understand that I must exhibit conduct that is consistent with BGEA’s expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies including Christian Conduct.
• I understand that BGEA has the right and the responsibility to ensure that its Christian religious purpose is carried on with the highest standards and is not harmed or impeded by conduct that is inconsistent with the Bible, BGEA’s Statement of Faith, its Christian religious purpose, or its policies
• I understand that any of my conduct which is not in keeping with the scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies, is inconsistent with BGEA’s Christian religious purpose.
• I understand that if my conduct is determined by BGEA to be inconsistent with its Christian religious purpose, the result will be corrective action up to and including termination from employment.
  
  

The Title VII Exception for Employment

The Billy Graham Evangelistic Association (BGEA) is a faith-based religious organization committed to spreading the Good News of Jesus Christ through every effective means. Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith. Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 2000e-1.

Benefits Summary

Full-Time employees working at least 36 hours per week, are eligible for benefits.

• Medical, prescription, dental and vision insurance
• Flexible Spending Account (FSA)
• Long term and short term disability insurance
• Term Life insurance
• 401(k) retirement savings plan
• 10 paid holidays, including 1 floating holiday
• Minimum 12 days of vacation
• 10 sick days

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organizations

Referrals increase your chances of interviewing at Billy Graham Evangelistic Association by 2x

Get notified about new Senior Event Manager jobs in Charlotte, NC.

Sr Manager, Corporate Events & Hospitality

Manager, Hospitality & Events (Corporate Events)

Charlotte, NC $68,000.00-$110,400.00 5 days ago

Production Assistant- PNC Music Pavillion

Non-Competition Venue Manager US, Dressing and Signage

Event Operations Manager - College Recruiting Program

Remote Destination Event Coordinator for Weddings, Retreats, and Celebrations

Charlotte, NC $35,000.00-$65,000.00 19 hours ago

Senior Coordinator of Event Presentation

Charlotte, NC $47,000.00-$52,000.00 6 hours ago

Jo Malone - Sales & Stylist - Charlotte Douglas International Airport

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.