Senior Manager, Entegra Client Services Support

Entegra; Irving (TX); Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off

Career Growth Opportunities

Tuition Reimbursement

Job summary

A leading procurement company is seeking a Senior Manager, Client Procurement Services. This remote role focuses on client growth and retention across all business segments, requiring strong financial acumen and project management skills. The ideal candidate should have at least five years in the supply chain or food service fields, with excellent data analysis and presentation capabilities. Generous benefits include a comprehensive package and career growth opportunities.

Qualifications

• Bachelor's degree or equivalent experience required.
• Five years of industry experience in supply chain, hospitality, or food service.
• Strong analytical and presentation skills essential.
• Proven success with business development in hospitality.
• Strong knowledge of Access, Excel, and data tools.
• Strong analytical skills.
• Strong client presentation skills required.
• Project management experience preferred.

Responsibilities

• Promoting a client-focused culture to exceed client needs.
• Managing financial performance of clients and maximizing contract value.
• Analyzing large datasets for client recommendations.
• Deliver business reviews and support program implementation activities.
• Collaborate with internal and external customers to drive client retention and growth.
• Develop and deliver formal presentations to management, peers, and stakeholders.

Skills

Client focus

Financial acumen

Data analysis

Project management

Sales orientation

Education

Bachelor's Degree

Tools

Microsoft Access

Excel

Job description

Entegra Procurement Services is a fast‑growing and dynamic division of Sodexo and part of a global procurement network that manages more than $36 billion in spend for food, services and supplies, and serves more than 120,000 purchasing sites throughout the United States alone. Entegra Procurement Services provides procurement management for multi‑unit clients in industries including seniors, leisure, hotels, and restaurants. We deliver procurement solutions that drive operational effectiveness and innovative products and services.

We are currently a Senior Manager, Client Procurement Services. This position is responsible for the growth and retention of assigned clients within Entegra Procurement Services, across all business segments. The role will work to support the achievement of established financial targets through planning and implementation of business plans, while taking into consideration short‑ and long‑term goals, resources needed and scope of service. Ideal candidate will have prior restaurant and or food service experience.

This is a remote opportunity! Candidate must reside in Texas in close proximity to an airport.

What You’ll Do

Client Focus:

• The ability to promote a client‑focused culture that strives to exceed client needs, requirements, and satisfaction expectations. This includes working with assigned clients and strategic partners to actively listen to concerns and requests; identifying needs and recommendations and providing solutions; establishing organizational protocols or systems to identify client issues, trends, and opportunities and effectively integrate them into strategy.
• Customer Knowledge, understanding of the customer’s business priorities, values, and business goals (i.e. key preferences business culture, business background, key business objectives and priorities, key business challenges and strengths).

Technical, business and financial acumen:

• Ability to execute Entegra Team strategies
• Maximize the clients’ and Entegra’s value through the utilization of Supply Management contracts
• The ability to manage time so that the priority of the activities determines the timing and amount of attention they receive.
• Responsibility for financial performance of clients within defined client profile
• Able to Interpret Entegra’s financial model and the clients to establish and support optimum ROI activities and prioritization.
• The ability to work with various levels of internal teams and leadership.
• Work with internal / external customers directly to support client retention and growth by creating and delivering business reviews and support of program implementation activities.
• Work directly with Entegra client to present analysis on contracted programs and program benefits.
• Strong interpersonal skills to engage with clients within a variety of segments.
• Ability to clearly set and communicate with team leader performance objective and goals
• The ability to develop and deliver formal presentations to others that may include management, peers, team members, and others outside the organization.
• Stay informed of Entegra contracted programs on manufacture, direct store delivery and supplies, equipment and services.

Data Analysis/Interpretation:

• Ability to manage large data set in Microsoft Access and Excel
• Provide recommendations and guidance to clients regarding Entegra contracted programs to include manufacture programs, Direct Service Distribution, Service Equipment and Supply, and regional programs.
• The ability to systematically gather information from a variety of sources, analyze information, identify implications of data, draw appropriate conclusions, generate viable alternative solutions to a question or problem, and evaluate the consequences of choosing each alternative.
• Ability to convert general data and findings into applied, specific information and suggestions that add value to business planning.

Project Management:

• The ability to plan resource requirements and secure resources to ensure the successful completion of designated projects and to effectively manage time and resources to ensure that work is completed efficiently.

Sales Orientation:

• The ability and willingness to recognize, identify, and assist in sales opportunities and close sales of products and services. This also includes the ability to face resistance without becoming discouraged or defensive.

What We Offer

Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience. Salary offers are based on a candidate’s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Bachelor’s Degree
• Ability to manage large data set in Microsoft Access and Excel
• Five years industry experience; supply chain, hospitality, golf and or food service industry
• Proven success with business development opportunities in the hospitality industry
• Strong knowledge on how to use Access, Excel and other data set applications
• Strong analytical skills.
• Strong client presentation skills required
• Project Management Experience preferred.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

• Minimum Education Requirement - Bachelor’s Degree or equivalent experience
• Minimum Management Experience – 5 Years
• Minimum Functional Experience – 5 years