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Senior Manager, Employee Benefits & Wellness

Spring Health

New York (NY)

Hybrid

USD 125,000 - 160,000

Full time

17 days ago

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Job summary

Join a forward-thinking company on a mission to revolutionize mental healthcare. As a Senior Manager in Employee Benefits & Wellness, you'll design and manage global benefits programs that support employees at every life stage. This role offers the opportunity to collaborate with external partners and internal teams to ensure competitive and inclusive offerings. With a focus on employee satisfaction and seamless operations, you'll play a key role in enhancing the overall employee experience. If you're passionate about making a positive impact and thrive in a dynamic environment, this position is perfect for you.

Benefits

Health, Dental, Vision benefits
401(k) match
Paid time off
Parental leave
Professional Development Reimbursement
Donation matching
Access to mental health services
Access to weight management program
Fertility care support
Child care support

Qualifications

  • 6+ years managing benefits programs with ownership over design and strategy.
  • Experience leading global benefits programs including vendor selection.
  • Knowledge of compliance regulations like ACA, ERISA, and HIPAA.

Responsibilities

  • Lead the strategy and delivery of global benefits programs.
  • Manage annual benefits open enrollment and optimize processes.
  • Create engaging benefits communications for employees.

Skills

Project Management
Communication Skills
Benefits Program Management
Compliance Knowledge
Empathy

Education

Bachelor's Degree
Master's Degree

Tools

Paylocity
bSwift

Job description

Senior Manager, Employee Benefits & Wellness

New York (Hybrid)

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the VP, Total Rewards and People Operations, the Senior Manager, Employee Benefits & Wellness will lead the strategy, design, and administration of Spring Health’s global benefits programs. You’ll ensure our offerings remain competitive, inclusive, cost-effective, and aligned with our values—supporting employees and their families at every stage of life. This role has no direct reports. The successful candidate will leverage external benefits partners and collaborate closely with internal teams to deliver results.

Benefits Strategy & Design:

  • Own the end-to-end strategy and delivery of benefits, including medical, dental, vision, mental health, fertility, retirement, and wellness.
  • Partner with brokers and vendors to evaluate plans, negotiate renewals, and launch new programs aligned with employee needs.
  • Lead the evolution of benefits as we expand globally, ensuring compliance and consistency across regions.

Program Operations & Optimization:

  • Manage the annual benefits open enrollment process and mid-year optimizations.
  • Oversee eligibility, enrollment, and leave processes with a focus on seamless employee experience.
  • Working with external and internal partners, help configure tools like Paylocity and bSwift to ensure seamless execution and appropriate levels of support for employees in partnership with People Business Partners.
  • Working with the finance team and external vendors, help ensure accurate budgeting and financial reporting for all benefits offered by the company.
  • Track and analyze benefit utilization and ROI to inform strategy and vendor performance.

Employee Experience & Enablement:

  • Create and deliver clear and engaging benefits communications and training.
  • Partner with People Business Partners to advise on individual employee needs, accommodations, and escalations.
  • Maintain up-to-date knowledge of benefits trends and legal requirements.

What success looks like in this role:

  • High employee satisfaction with benefit offerings and clarity
  • Seamless open enrollment with minimal escalations
  • Strong vendor relationships and optimized plan design
  • Scalable benefits operations that grow with our global footprint

What we expect from you:

  • 6+ years of experience managing benefits programs, with ownership over design and strategy
  • Experience leading U.S. and global benefits programs, including vendor selection and renewals
  • Knowledge of compliance regulations (ACA, ERISA, HIPAA, COBRA, etc.)
  • Strong project management and communication skills
  • Empathy and a people-first mindset in solving employee needs

The target base salary range for this position is $125,000 - $160,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals.
  • Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses.
  • Access toWellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive . If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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