Senior Manager, EdTech – Learning Systems

Jobtailor; Massachusetts; On-site; USD 140,000 - 190,000; Full time

Job summary

Jobtailor is seeking an experienced senior leader to design and drive global commercial education initiatives in a complex, matrixed environment. You will oversee training programs, partner with regional leaders, and measure impact with KPIs to continuously improve outcomes.

The role requires 10–12 years in commercial education or related fields, strong stakeholder skills, and the ability to influence across global teams. Domestic and international travel up to 25–40% is expected.

Qualifications

• 10–12 years of relevant experience in commercial education, training, sales enablement, or related field.
• Experience leading global or large-scale education programs.
• Proven ability to manage complex projects across cross-functional teams.
• Strong business acumen; use metrics and data to assess program effectiveness.
• Excellent communication and stakeholder engagement skills.
• Experience developing learning strategies and scalable learning solutions (digital, blended).
• Ability to influence without authority and align global stakeholders.
• English required; additional languages are a plus.
• Travel: Up to 25–40% domestically and internationally.

Responsibilities

• Lead the development and execution of global commercial education strategies aligned to business priorities and market needs.
• Design and implement scalable education programs to build commercial capabilities (e.g., product training, clinical education, selling skills, digital learning).
• Partner with global and regional commercial leaders to identify capability gaps and define targeted education solutions.
• Establish and track KPIs to evaluate training effectiveness and drive continuous improvement of education programs.
• Lead complex, cross-functional projects to deliver innovative learning systems and sustainable education initiatives.
• Leverage data, analytics, and insights to inform education strategy and optimize commercial impact.
• Collaborate with Medical Affairs, Marketing, and other stakeholders to ensure alignment of education content with clinical, regulatory, and business standards.
• Develop and maintain global standards, tools, and best practices for commercial training and capability building.
• Mentor and guide team members and stakeholders to strengthen organizational capability.

Skills

Global program leadership

Data-driven decisions

Stakeholder management

Curriculum design

Influencing

English proficiency

Travel readiness

Job description

Responsibilities

• Lead the development and execution of global commercial education strategies aligned to business priorities and market needs
• Design and implement scalable education programs (e.g., product training, clinical education, selling skills, digital learning solutions) to build commercial capabilities
• Partner with global and regional commercial leaders to identify capability gaps and define targeted education solutions
• Establish and track key performance indicators (KPIs) to evaluate training effectiveness and drive continuous improvement of education programs
• Lead complex, cross-functional projects to deliver innovative learning systems and sustainable education initiatives
• Leverage data, analytics, and insights to inform education strategy and optimize commercial impact
• Collaborate with Medical Affairs, Marketing, and other stakeholders to ensure alignment of education content with clinical, regulatory, and business standards
• Develop and maintain global standards, tools, and best practices for commercial training and capability building
• Mentor and guide team members and stakeholders to strengthen organizational capability and drive a culture of continuous learning

Requirements

• Minimum of 10–12 years of relevant experience in commercial education, training, sales enablement, or related field
• Demonstrated experience leading global or large-scale education or capability‑building programs
• Proven ability to manage complex projects and work across cross‑functional teams in a matrixed organization
• Strong business acumen with the ability to use metrics and data to assess program effectiveness and inform decisions
• Excellent communication, presentation, and stakeholder engagement skills
• Experience developing learning strategies, training curricula, and scalable learning solutions (e.g., digital, blended learning)
• Ability to influence without authority and drive alignment across global stakeholders
• Language: English required; additional languages are a plus
• Travel: Up to 25–40% (domestic and international)